Interakt ‑ Sell on WhatsApp

Catalogue and automation features are to look for in this platform, work well. Also, the support is up to the mark.

PS Great support by Siddharth Bhatia & team

It is one stop app for all whatsapp marketing need.
They make sure to provide the best solution for all your marketing needs.

This is the worst app I try in my business and I lose more than 1000 customers because of app errors and delays.
every day they send new updates.
I'm telling you this app destroys your business and losing your money ... any time I ask them for help no one responds. bad bad bad

I hardly write a bad review, but this app really deserves it.

1. The app has lesser functionality than WhatsApp itself. The original WhatsApp allows better business communication than this app.
2. Something as simple as reaching out to a customer is the biggest issue ever because I have to make templates of "Hi" so that I can reach out to my OWN customer.
3. I will get locked out of the app any time it chooses.
4. Messages will not load.
5. NO clear way of deleting an account.

your app is not opening, lagging in some actions. cant even sign in. please provide an update, have complained about it too. completely useless now the basic use case of the app which is abandoned cart and order intimation step by step is not getting fullfilled . NO SUPPORT OR NOTHING FROM THERE SIDE

The product and support are both mediocre. They overcharged us significantly during one month, and when we asked them why its apparently because they undercharged us for the previous 6 months.

Now for the past 10 days we've been unable to respond to most of our customer messages via the app, and the customer support's response is simply that they've escalated the issue to their tech team.

We migrated our WhatsApp API account from Freshchat a while back because we thought Interakt would have a better shopping experience, but even the shopping experience is fairly subpar.

Easy to use. Good customer support. The catalog feature and automated campaigns are particularly effective.

The catalogue feature is really helpful and makes it easier for us to share our products with our customer with just one click. The app makes us look more professional and genuine.

Every new software have bugs and Interakt have tons of it and it's okay to have them but if someone is reporting it they tend to ignore it and give us silly reasons that this is how the things work. I just had a simple issue where 2 out of 10 users in abandoned cart doesn't get synced with Interakt's dashboard and they took 15 business days and a dozen of follow up email to inform me that how abandoned cart event works. It's just similar to that when your internet doesn't work and when you contact ISP they ask you to reboot your router. It's just funny and silly that some people know this and have tried everything but it's issue with your software and have some bugs in backend but denial is never an option. I hope you listen up to people and their queries because that's the only option that can help make Interakt bugs free.

WhatsApp sales channel and campaigns are easy to install and Integrate. Abandoned cart recovery is a extremely useful.