Avaliações (75)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
6 de setembro de 2022

We signed up with Wonderment earlier this year and their team and support have been second to none! We are in the process integrating Wonderment with an electronic gift notes program and Austin has been super helpful with getting things setup and tested on our store before we launch!

Wüfers
Canadá
Mais de 1 ano usando a aplicação
3 de outubro de 2023

A rare combination of strong tech and awesome service. Wonderment has become a big part of our customer journey, and we couldn't be happier with our experience to date. From custom tracking page to transactional emails to reports...all top tier, and across multiple stores.

Kith Canada
Canadá
Mais de 1 ano usando a aplicação
4 de abril de 2021

Looking for an all-in-one shipping and order tracking app for your customers? This shipping track app is the one for you. I've tried a dozen different apps that help my customers with order tracking (and trust me when I say a dozen). However, I noticed the majority of them lacked the ability of our brand to notify customers of specific delays or were way too pricy for what they had to offer. ...

Doe Lashes
Estados Unidos
Mais de 1 ano usando a aplicação
19 de março de 2023

Wonderment is one of my favorite tools in our CX tech stack. This tool has empowered us to be able to communicate the entire after fulfillment journey to our customers and across our team internally. It's so much more than just sending emails/sms on the package journey, it has literally given us the ability to stay proactive for our customers if something goes wrong during fulfillment.

...

feastables
Estados Unidos
Mais de 1 ano usando a aplicação
7 de março de 2023

Wonderment is an amazing app that has transformed the way I manage my orders. The user interface is intuitive and customizable, making it easy to navigate and manage all my orders in one place.

The automated tracking updates and delivery notifications have been a game-changer for me, providing peace of mind and improving customer trust. Overall, I highly recommend Wonderment to any online seller ...

Laumière Gourmet Fruits
Estados Unidos
Mais de 1 ano usando a aplicação
19 de fevereiro de 2021

The app has provided valuable visibility into shipping delays and issues that we never had before, allowing us to be proactive with our customers and resolve problems quickly. Customers have really appreciated this and this feels like an essential tool now in delivering our premier customer experience. The Wonderment team is also very responsive and has quickly helped answer any questions and ...

Knickey
Estados Unidos
Aproximadamente 1 ano usando a aplicação
11 de outubro de 2022

This is the most amazing team ever - seriously in awe of their CX and how they are willing to work with our small team to help us get set up. Brilliant app and will make our life so much easier. We almost built out manual automations for this before realizing the full potential of this app!

Awkward Essentials
Estados Unidos
Aproximadamente 1 ano usando a aplicação
3 de outubro de 2023

Big fan of the Wonderment team and the ease of using the app to power branded order tracking experiences. Really helpful for both our team and our customers.

Every Man Jack
Estados Unidos
Aproximadamente 1 ano usando a aplicação
3 de outubro de 2023

the klaviyo integration is seamless and the whole onboarding process is a breeze. if you're looking to improve your shipping notification efficiency, i highly recommend wonderment!

High Camp Supply
Estados Unidos
Aproximadamente 1 ano usando a aplicação
21 de novembro de 2022

Wonderment has really been a game changer for our company. Compared to other solutions on the market, Wonderment stands out with its powerful dashboard and its ability to make reports and look at and filter all shipments by carrier, status, and more. The email for transactional emails have been so easy to implement and helped to increase open rates for our company by multiples. I've had nothing ...

Bokksu Market
Estados Unidos
Aproximadamente 1 ano usando a aplicação