Wonderment Post‑Purchase

Wonderment has really been a game changer for our company. Compared to other solutions on the market, Wonderment stands out with its powerful dashboard and its ability to make reports and look at and filter all shipments by carrier, status, and more. The email for transactional emails have been so easy to implement and helped to increase open rates for our company by multiples. I've had nothing but the best experience working with their team. They are talented, kind, and responsive. Highly recommend the app!

Excellent app with an excellent team. The on-branded tracking page experience is an excellent and germane way to stand out in today's difficult and historically overcrowded ecommerce market.

Great to have a dashboard and reporting to surface problems with carriers and operations. Love having a tracking page on the store for customers to see status. Using the Klaviyo integration to segment customers as well. Super helpful team made getting set up a breeze!

Wonderment is wonderful. It allows us to engage with our customers in a proactive and supportive way. We can address issues before they impact customer satisfaction. 5 stars.

Great overall. Price to value make sense. Has improved UX and reduced CX tickets. Plan to continue using. Have not had issues. Easy onboarding. Customizable to our site.

We've been loving Wonderment so far, not just for the customer communications that are their absolute forte, but their tools and metrics have shown to become an absolute asset for our fulfillment analytics

This is the best app for value on the App Store. They help you with onboarding and the app does exactly what you need as far as tracking pages and customer emails.

I’m leaving this review after a particularly great experience where I asked for a feature request on Twitter and the founder responded, built the feature, and launched it within 48 hours.

We love that we are now able to provide our customers with tracking details and updates following their purchase. Set up with Klaviyo was a simple and straightforward process. Additionally, our email flows have been highly effective in encouraging customers to place additional orders.

An awesome app and an awesome team behind it! Onboarding was fast and painless, and Wonderment has allowed us both to keep our customers engaged by providing up-to-date tracking information and to address any shipping problems that come up before customers are even aware that there's an issue.

Wonderment has made post purchase experiences for the customer much stronger and on brand, it has given them a better place to view shipment details, and has reduced a heap of tickets related to order shipments (using the FAQ on the status pages). Plus, their support is unmatched. Super responsive, incredibly friendly, and always helpful. Easy recommendation!