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18 Ekim 2023

We love that we are now able to provide our customers with tracking details and updates following their purchase. Set up with Klaviyo was a simple and straightforward process. Additionally, our email flows have been highly effective in encouraging customers to place additional orders.

NBT Clothing
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
12 Aralık 2023

Wonderment is now our go-to Shopify app, an absolute essential for any store. Thousands of shipments later, and we've yet to receive a single customer support ticket for order updates, thanks to Wonderment's proactive triggers.

Special kudos to Sivan for going above and beyond during our integration. Her expertise ensured a seamless and tailored success. Wonderment's features, combined with Sivan's exceptional support, make it a five-star, must-have solution for any Shopify store!

Pendrell
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
6 Aralık 2023

We've had an incredible experience with Wonderment. not only has it drastically improved our customer experience with transactional and post-purchase messaging, but it drives revenue and helps us "brand" previously unbranded experiences. Plus, it's awesome to have all of the flows in Klaviyo (Wonderment team 100% built them out for us and all we had to do was give feedback and a green light).

Speaking on behalf of Rejuvia and 1-800-D2C, can't reccommend the wonderment platform and team enough!

Rejuvia
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
5 Aralık 2023

Great app with comprehensive tracking page and flows to create a great customer experience. Team is amazing as well!

For Wellness
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
7 Kasım 2023

We just migrated over from Malomo and have been blown away by the hands-on help we've received from the Wonderment team (Sivan!). Very on the ball to make sure the email flows and actual on-site experience are firing correctly and on-brand. Highly recommend this team!

&Collar
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:21 gün
2 Haziran 2022

We moved from Malomo and have been on Wonderment for a year+. Wonderment offers tracking page customization (more revenue!) and also tells us proactively when orders are delayed by shipping carriers. Their service has been phenomenal (thanks Jess!) and our customers are happy. Set up and onboarding was fast and eas. Love the Klaviyo integration. This is a no brainer app for any e-commerce store.

Schoolyard Snacks
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
Wonderment yanıt 15 Haziran 2022

What a wonderful review, thank you so much. We love how you've customized your order tracking page, especially the founder video and community group - you clearly care a lot about your customers, and it sounds like the investment is paying off. Win/win!

13 Mayıs 2021

I used this app to get an understanding of how we're performing with (un)fulfilled orders in a second's glance. It's saved me a ton of time to focus on exception-based reporting. Beyond that, Brian is always willing and able to go above and beyond. From asking for feedback re: what other business reporting requirements would be helpful to jumping in with adhoc solutions in a pinch. Excited to see how this app continues to evolve as it's already great stuff!

Bobbie
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
7 Aralık 2021

There is absolutely no excuse for not going above and beyond for your customers and providing a wonderful, on brand post purchase experience. So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers updated with their order, and has always reduced our cx tickets. As a plus, the onboarding is excellent and the entire team is top notch.

Jones Road
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
3 Mart 2021

Wonderment is a solid app and we're so glad we found it. Gives us great visibility into our customers' shipping statuses and they integrate with all our apps. Their team is super helpful and always open to feedback on new features. Highly recommend them.

Surely Non-Alcoholic Wine
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 3 yıl
18 Ağustos 2023

Easy implementation and integration with both Shopify and Klaviyo to ensure a seamless experience for our team internally as well as our customers.

QALO
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 3 yıl