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I love this app. Tore my hair out researching wholesale options for a couple years, waffled back and forth with Faire, finally found Wholesale Gorilla and haven't looked back. Was there a learning curve? Yes. Were there some glitches and customization needed and support tickets sent? Yes. And the team is amazing, they are responsive and clear and helpful and what's best, human. They are lovely and personable and never annoyed by my nervous time sensitive small-biz-owner-distracted queries. Bottom line, the app works exactly as I need and gives me total control over growing the wholesale side of my business. And it's part of my shopify site so there's one single inventory to manage which is huge. Are you debating? Go for it. Even if you don't figure it out all at once, the team will be there to help.
Your review means the world to us! We are so grateful for your feedback, and we are committed to providing you with the best possible experience. We are excited to continue developing new tools and features that will help you grow your wholesale business, and we are always here to help if you have any questions or need assistance.
Our two stores have been with WSG for a few years now, and our experience has been excellent. The system works very well, and anytime there is an issue, the WSG team jumps on it and takes care of it. Great app, and great people behind it!
Thanks for being a multi-year Wholesale Gorilla customer! If you ever need us, we're just an email or chat away.
Excellent support. We have been using for a few years and have only had a couple of issues and they were both resolved quickly.
The best wholesale solution I could find. Lots of options to fit multiple needs we have.
We're so happy to hear that you are enjoying Wholesale Gorilla, and really appreciate you taking the time to share this review with us and the community! We are pleased to hear that our support team was of help, and are committed to assisting further if ever needed. Wishing you all the best,
The Wholesale Gorilla Support Team
This app is very thorough and feature-rich, even at the entry price. I've found the help desk to be fast and with personalised replies. You can tell that they are actually reading your questions and circumstances and carefully crafting a response and suggestions to suit your exact situation. I've been using it for about a year and a half and recommend it for small businesses growing their B2B offerings.
Thank you for your feedback on our app and for being a customer of Wholesale Gorilla for almost two years! We appreciate your continued use of Wholesale Gorilla and are glad that you are satisfied with our product & service.
This is the best B2B app I have found by far. They have a great process of setting it up on your theme template and the rest I was able to set up with ease. The only thing I have to do is set up tier pricing and it will be everything we wanted
Customer service is amazing and will do whatever they can to help you out.
Thank you! We're always working to improve and have some exciting new features on our roadmap that we'll be releasing soon. Thank you for being a Wholesale Gorilla customer!
Changing my original review from a 1 star to a 5 star. Wholesale Gorilla cares about its customers especially the ones where things go wrong which happened on my side. Without going into detail they made sure they reached out including the COO. I would like to thank Sam & Ken for reaching out and showing what the app means to them and how in the future we can work together with my ideal solution. Great work Wholesale Gorilla and keep up the customer excellence.
Thank you so much Marcos. We value you as a customer and we look forward to working with you to grow your wholesale business. Much gratitude from the Wholesale Gorilla team.
Good app and meets all our needs when providing wholesale to our customers. Tech support also speedy to answer any questions.
Thanks for your review! Wishing you & your store continued success.
The wholesale gorilla app works great for our webshop with wholesale and retail customers. It makes it very easy to set different wholesale conditions, while using the same inventory and product information.
Besides the support team is great and is also willing to implement small custom preferences. We are a fan!
Thank you for your review, especially for mentioning how easy our app is to use. We're glad you're enjoying it!
We continue to add new features and functionality, and we're excited to share them with our customers in the near future. In the meantime, please let us know if we can help further.
This app has been a game changer for us. It enables us to sell Direct to Consumer, Direct to Retailers, Direct to Distributors etc... all with one web-site and this simple and intuitive pricing app. We love it.
Thanks for the feedback! We're glad our app is your one-stop shop for wholesale needs. More cool features coming soon!
There are a lot of wholesale apps available and so choosing the right one is a difficult decision. However I went with Wholesale Gorilla after reading reviews on the shopify platform and also independent blogs and reviews. They have been absolutely brilliant at helping me along the way of set up and answering questions the same day.The set up process is actually quite straightforward but anything I was unsure about they took the time to help. I love the way my wholesale site looks the same as my retail site as I didn't want to lose any of my design. I would absolutely recommend anyone looking to start a wholesale platform to use Wholesale Gorilla. A big thank you to all the team but especially Clementine who has guided me every step of the way.
Thank you for your feedback! We're glad you're happy with Wholesale Gorilla and our customer service. We take pride in providing excellent service, and we're always here to help.