Recenze (750)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 86 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
12. únor 2024

Support was great; the answers to my questions were direct and accurate. I did not have to waste time explaining myself.

The Sprucery
Spojené státy
Doba používání aplikace: 14 dny
Vývojář Orbit odpověděl 14. únor 2024

We definitely aim to be as succinct as possible, I'm glad this resonates with you! Thanks for this review :) - Emily, Head of Support

2. únor 2024

Great support- app is working well for my needs

Polka Dot Teapot Designs
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář Orbit odpověděl 5. únor 2024

I'm so glad to hear this, thanks for sharing!! - Emily, Head of Support

7. leden 2024

Great functionality! No changes required to the theme's liquid code. The app offers a couple features that even the other companies don't have. It works great and support is amazing. I had an issue related to my theme, not the app, and they were able to fix it quickly and even retain some features in the theme I wanted! Highly recommend!

Dude Candle
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Orbit odpověděl 10. leden 2024

I'm so happy to hear this great review! Glad it's been working so well for you :) Thanks for sharing. - Emily, Head of Support

23. leden 2024

The app does not work with Shopify Bundles, which is a bummer since we intended to have bundles available for wholesale customers to purchase. However, the app's support team responds extremely quickly and has been very helpful to us so far! The app does everything else we need it to do - automatic discounts to specific collections for customers with a specific tag and hides products/collections from view for retail customers.

DivaDance Shop
Spojené státy
Doba používání aplikace: 19 dny
Vývojář Orbit odpověděl 25. leden 2024

Thank you for sharing this feedback. I've passed it along to my product team to review your notes about Shopify Bundles! - Emily, Head of Support

14. prosinec 2023

Our company has been using this application for almost 5 years with very little hiccups. On the rare occasion that we notice an issue, the team @ Orbit get back to us with either a fix or at minimum communication to move forward.

The only real problem that we have with the app is for our Canadian customers receiving wholesale without having to go through a few hoops to keep the pricing at checkout. This started when Shopify launched markets. It's not a deal breaker as our sales into that country are small and we work with the dealers on a need to basis.

SR SUNTOUR NA Inc.
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Orbit odpověděl 18. prosinec 2023

Thank you so much for this honest review. We are currently exploring compatibility with Markets for a release in the new year, stay tuned! - Emily, Head of Support

12. únor 2024

Great app for wholesale pricing. Amazing service! responsive and quick

Hollander Fusing Center
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář Orbit odpověděl 14. únor 2024

Wow thank you!! Glad to hear it :) - Emily, Head of Support

4. listopad 2023

We had a problem that was tracked down to an issue with this app and it was resolved very quickly. The support person responded to our first email very quickly – within only a few hours. Then as soon as we gave them collaborator status they resolved the problem also within an hour. Amazing service. Highly recommend.

Thanks!

PCS Lighting
Spojené státy
Doba používání aplikace: Téměř 5 roky
Vývojář Orbit odpověděl 6. listopad 2023

Thank you so much!

14. prosinec 2023

This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.

Karen Pryor Clicker Training
Spojené státy
Doba používání aplikace: Téměř 8 roky
Vývojář Orbit odpověděl 3. leden 2024

Thank you!! - Emily, Head of Support

16. leden 2024

Kay and their customer service support team is fast and reliable in resolving issues we faced with the app.

Simply Toys
Singapur
Doba používání aplikace: Téměř 4 roky
Vývojář Orbit odpověděl 17. leden 2024

We appreciate you sharing this feedback! - Emily, Head of Support

10. listopad 2023

The customer service is excellent. Paige has helped us numerous times with coding a few tricky spots in our theme. The app works extremely well and there are no issues. The developers are constantly improving the app to make it a better experience for the end user. We are very happy to be a long-time customer for B2B Wholesale Club. 5-Stars and highly recommend this app!

Warranty Killer Performance
Spojené státy
Doba používání aplikace: Více než 6 roky
Vývojář Orbit odpověděl 14. listopad 2023

I'm so glad to hear you've had such a great experience!! Thank you for sharing! Will pass this feedback along to Paige :) - Emily