Recenze (791)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 86 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
22. leden 2024

My recent experience with the B2B Wholesale Club app has been spent troubleshooting a small bug with their support team. Kay gave me quick and pleasant responses and was able to determine our issue and implement a solution within just a couple of email exchanges. Hopefully, we won't experience any more hiccups, but I know if we do, we'll have a speedy solution. Thank you!

Eagle Creek
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Orbit odpověděl 25. leden 2024

Thank you so much for this review! We're always here to help :) - Emily, Head of Support

7. únor 2024

This app is easy to navigate, set up, and works great. Support, when needed, has been super responsive and helpful.

Peace Fleece
Spojené státy
Doba používání aplikace: Asi 5 roky
Vývojář Orbit odpověděl 8. únor 2024

Thanks so much! - Emily, Head of Support

26. únor 2024

In terms of the app, it was a bit confusing at first on what I was able to do, but the support has always been fast and informative. There's proper explanation of the issues and how to resolve it.

ZENZII Wholesale
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Orbit odpověděl 28. únor 2024

I'm happy to hear you were able to get your concerns resolved through support! It means a lot to me to hear how helpful my team has been :) - Emily, Head of Support

21. únor 2024

Installing the app and simply duplicating the theme allowed the sale prices to be displayed on the product list page and made the payment settings smooth, which was very helpful. The ability to set detailed discounts for customer tags and collections, as well as add extra fees such as shipping, felt highly versatile. Even when a minor error occurred, contacting support for investigation and correction made the implementation smooth, and I thought it was very good.

KEBOZ
Japonsko
Doba používání aplikace: 4 měsíci
Vývojář Orbit odpověděl 28. únor 2024

I really appreciate you taking the time to leave this review, the detail is so kind! Glad to hear it's been such a positive experience for you! - Emily, Head of Support

27. únor 2024

We have been relying on Wholesale Club for several years with little to no issues. I am particularly grateful for Orbit's support team. Multiple times now I have reached out and Kay has responded and gotten me the help I needed quickly and professionally.

Wholesale.TRĒhouse.com
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Orbit odpověděl 1. březen 2024

Thank you so much for using our app since 2022! - Emily, Head of Support

14. prosinec 2023

This app is great for automatically discounting for your wholesale customers! Customer service is great across both apps we are using in our store.

Karen Pryor Clicker Training
Spojené státy
Doba používání aplikace: Téměř 8 roky
Vývojář Orbit odpověděl 3. leden 2024

Thank you!! - Emily, Head of Support

Datum úprav: 8. říjen 2024

Response time with questions is amazing! Worked with me until I was completely satisfied with the result I needed.
Great app. Great customer service

Affordable Grooming Shears
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Orbit odpověděl 22. březen 2024

Oh I'm so pleased to hear this. I really appreciate you taking the time to leave us a review!! Thank you! - Emily, Head of Support

27. únor 2024

Product works as described. The Support was fantastic and quickly resolved an issue we were having on our site.

Orthopedic Outfitters
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Orbit odpověděl 28. únor 2024

Thank you so much!! - Emily, Head of Support

27. březen 2024

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

Jaspertronics.com
Spojené státy
Doba používání aplikace: Téměř 5 roky
Vývojář Orbit odpověděl 2. duben 2024

Thanks for using our app for 3 years! We're happy to have you :) - Emily, Head of Support

15. leden 2024

Great support when you run into trouble.
I feel very at ease knowing that I will be able to respond immediately.
I really hope that the processing after the decimal point will be the same as Shopify's rounding. I look forward to it.

Gluck und Gute
Japonsko
Doba používání aplikace: 5 měsíci
Vývojář Orbit odpověděl 17. leden 2024

I'm so glad to hear our support makes you feel at ease! We're always here for you :) - Emily, Head of Support