B2B Wholesale Hub

I am a long-term user (2 years) of this app -- from before the PIXEL UNION acquisition.

Recently I experienced a broken checkout process for NET30 customers.I had not changed anything in the operation of my store, added apps, or changed themes. I contacted support and they verified that the app was broken.

And then…I waited…and waited…and waited…and emailed…and emailed…and emailed…

After waiting five days without resolution, I deleted the app. Their customer service is absolutely pathetic and non-responsive.

If you want to lose sales, install this.

July 7, 2020
This app has been having issues since June 29, 2020. It's been applying discounts to some customers and not others. Please launch an update soon to resolve this issue.

App does exactly what we need and for significantly cheaper than wholesale with Shopify Plus. Their customer service is excellent - they are quick to respond and ready to help making customisations to suit our needs (thanks Jack!)

This app was easy to use and integrate to provide wholesale support. The support team was very helpful with setting and customizing the add-on features. Totally would recommend.

Quite frankly, one of the best experiences I've had in talking with the support team. Very attentive to my issues with integration, and allowed modification to work with my current theme. I am glad Ive installed this app. Much cheaper than other options out there. Very happy with the outcome

Great job.

So far, so good. Customer support has been A++++ and it has been working flawlessly. I switched to this one from another that was causing all sorts of problems and was unable to prevent backorders on wholesale orders. This does the trick.

Poor customer service. So many glitches. Now all my thousands of custom prices have disappeared, causing much frustration amongst my customers.

excellent app, and customer service. I tried a two other apps, and neither of them worked at all. Supple knows what they're doing, and they do it better than anyone.

The orbit developers/support team has been crucial to our new site launch and setup! We have been so grateful for Kay and Alex’s help via email and chat.

We received fast, thorough, and thoughtful replies + real solutions! I felt very reassured knowing I had a direct line as we prepped for a new site theme launch.

Kay has also been super helpful in recommending other shopify apps to coordinate with our current suite to best meet our needs and just in making general shopify/ecommerce recommendations/sharing insights based on her experience. I felt confident in her expertise and So reassured!

I have been impressed with the simplicity of this app and backend setup, I now utilize them as a metric of comparison when looking for new apps for our store. Looking forward to continuing to learn and to try out Wholesale Club’s recommended integrations.

Thank you !

i've had glitchy issues with this app since i installed it . Should have changed ages ago.. latest problem is that when i changed my theme it stopped working... Customers couldn't check out. And after contacting support .. they tole me they needed to adjust it to work with the new theme... Fair enough.. They did the . work and advised all was well. I relaunched with my customers but didn't work properly. This time I was advised that it was a conflict with another app. I deleted the other app.. and still not working.... Wholesale Cub now advise that its a result of left over code.. Checked that with developer.. no left over code... Advised Wholesale Club again... now I wait... No wholesale facility now for over 2 weeks.. busiest time of year :( Winning!!