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Supple App is the perfect solution to our problem. We needed something that allowed us to give different retailers access to our products at different pricing tiers and Supple Wholesale makes this possible. The customer service is EXCELLENT! They are always very fast to respond to our questions and setting the app up was a breeze!
Wow! After using Wholesale Gorilla then switching to Wholesale Club?? Wholesale Club was very helpful. and available.
Wow I'm so glad to hear this! Thanks for the glowing review :) - Emily, Head of Support
Been using the app for about a year. Not a fan of email only support, but since the instant chat was introduced the customer has been great!
FYI B2B a great addition would be if the discounted prices applied automatically when placing orders on the admin side.
but I'm loving the app overall
Thank you so much for the feedback here, I really appreciate it! Glad to hear our live chat has been an improvement :) - Emily, Head of Support
This app has a lot to offer when trying to have different pricing based on who is logged in. Easy installation, and quick response if a tweak is needed for your particular theme. I recently moved from an old theme to a new 2.0 theme. This app worked pretty well but it had issues after implementation. Kay sourced the problem quickly and the reliability of pricing for each custom user was very good. Kay went out of her way to assist in some final tweaks with this new theme and explored why certain formatting was not as clean as I wanted. After work by Kay and team, it was shown to be a problem with one of my legacy apps, not WC. Stellar customer service!
Thank you so much for this detailed review! I'm so glad to hear you've had such a positive experience, it means a lot to me that you took the time to share it. Thanks again! - Emily, Head of Support
Flexible and useful app for customer segmentation and custom prices workflows. Great support as well!
I'm so glad to hear the app has been working well for you so far. Thanks for sharing!! - Emily, Head of Support
Live Chat customer service is incredible. They have the right knowledge on time to help us. Worth the time spent on chat.
Thank you so much for the review!! I'm so glad our live chat was helpful for you :) - Emily, Head of Support
Great App, nice features to fulfill exactly what we're looking for, especially the individual price setup, including both the %off and fixed discount for each SKU. I've been tried over 10 wholesale apps from other developers and this one is simply the best and perform function as described. Excellent supporting, both the CS and tech teams are well trained and responsive. Highly recommended.
This is such a nice review, I really appreciate you leaving this positive feedback! - Emily, Head of Support
Amazing app with all the B2B features covered with easy user interface and good customer support team.
I appreciate the kind words, thanks for this review! - Emily, Head of Support
We still set up wholesale.
Kay solved our problem promptly and politely.
We are so satisfied so far.
I'm really glad to hear this! Will be passing along this feedback to Kay as well :) - Emily, Head of Support
This is a great product! Their support was able to help me a lot when I experienced an issue. The features are a bit limited for more complexity, however, for simple applications, it gets the job done!
I appreciate the honesty in this review. Thanks for sharing it with us! - Emily, Head of Support