B2B Wholesale Hub

Marius was really helpful and very professional. Works a treat on our new website www.strandedinternational.com

This app is awesome. Does not mess with variants, very easy to configure, the quick order form feature is great for wholesale customers so that they do not need to pick through items and add to cart...they will add this for an additional $40. Marius called me within an hour from overseas when I emailed a request to speak with someone about possibly purchasing. He graciously listened to my questions and addressed all my requirements....even added a feature that allowed me to hide a special buy 4 pack for retail customers that would have been inappropriate for my wholesale customers...for free...that is what I call customer service...:-)

I have used this app for over about a year and it has one MAJOR flaw. When your wholesale customer builds their order by adding things to their cart and then adjusts the quantity in the cart it gives them an inventory error (and DOES NOT REFERENCE the item in the cart that there is an issue with). The error happens when the quantity is increased to more than you have in inventory. For instance, the customer puts in a quantity of 10 for and item you have 12 in stock for, and then when they are on the checkout/cart view page they adjust it to 13...then submit the order. The error is Error processing order: "Unable to claim inventory"...so, no reference to the item! This has been SUPER frustrating to my customers as they may have 30-50 items in the cart, adjust a few quantities and then the error with no instructions on how to fix it, some will not use my site to place orders now, so I have to manually adjust inventory off of emailed orders...understandable because they spend hours building their order all for nothing.
Customer service does not seem to want to address this issue, I have tried multiple times...I will be looking for a more complete solution.

Update 6/10/19 - No response from the developer yet.

This app helped us keep one catalogue for retail and wholesale sides. Needs some getting used to, but overall works fine.

September 2021: We got excellent support from James who sent a detailed explanation including supportive videos to help us solve an issue we had been facing for quite a while. After several requests for support before that didn't work out well, we finally got the support we needed and the issue could be solved easily. July 2020: What happened to this App? We've been using it on 2 of our shops - at first it was great. Now it's full of glitches, we keep getting customer complaints, customer service is poor at best. Response time is long and they general blame the issue on us??? Time to look for a new solution. What a shame.

I use this app in several stores to manage our wholesale and distribution clients! It is the only app I've found that does everything we need it to when it comes to wholesale. The order form is the most beneficial to us, our customers love being able to add products all at once rather than visiting each individual page. The developers are also very response when we have a problem. Overall very pleased with this app.

Love the app and these guys are great at helping fix and issues when they arise :)

Feature wise the app is great, however, the lack of compatibility with Shop accounts is a massive drawback! We have reached out to support for an answer on whether this issue will be resolved and have had no response. Pretty disappointing because otherwise the app is great.

The team Supple have been extremely helpful and fast acting, having everything set up for us within a day of contacting them. The app just simply works with no messing around. If you are looking for member-based discounts or wholesale app, I wouldn't hesitate to recommend these guys!

Great Customer Service and feedback. Took the time to work with me and resolve my question!