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Good concept but didn't work for us. We needed discounted pricing based on volume of multiple different products, ie 10 of a, 10 of b, 10 of c = lowered price because you got 30 total. Much more complex than that but ultimately it didn't work for our needs.
Support is quick to respond to any issues that arise. They way our site is designed along with Wholesale Pricing app, we can cater to both Retail and Wholesale customers on the same site without having a special place for wholesalers to shop.
Great to work with! Great app, thank you!
I had some issues with the app configuration, but the team were able to solve all my problems! I think the app is worth it for people who wants to build a B2B store!
The only thing I think could be improve is to be able to create different tags with different payment terms. Right now, you can only have one customer tag that regroup all the payment terms.
I wanted to take a moment to share my experience with Wholesale Helper on the Shopify App Store.
Working with Wholesale Helper has been a positive and seamless experience for me. The application's user-friendly interface and robust features have significantly improved my workflow.
Excellent app, does exactly what it says on tin. Had a slight issue with the checkout which was solved very quickly by the support/tech team. Highly recommended
Vents.com — This company is the real deal. They provided great customer service with some of my initial questions. 20 minute on boarding demo, and already made two customizations, so that when someone is logged in it hides the create account, and if they are logged out, it shows the create account. As well as they added a logout feature on our navigation that shows if logged in and hides if logged out. The app is full of wholesale related pricing features for basically anything that you can think of. I really like the variant price control and pricing groups.
The support team fixed my issue after a week of back and forth. The owner called and explained the issue and solved it within the day. Satisfactory service but I wish the support team wouldn't have kept closing my case.
Other than that, the app does what it's supposed to and has been good to me. A little slow, but wholesalers can deal with it.
Customer service is always so so helpful and the app works how I need it to :)
EXCELLENT customer service! They stayed on the phone with me for a while explaining things and even customized a bunch of things for me - very quickly - for free. The app has alot of great features and is great for what we wanted.