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I am a very impatient when it comes to things working and was antsy on getting the app to start working right away. The customer service was great on communication and they worked on it right away for me.
This app and the support from the Wholesale Pricing Discount team has been superb. It provides everything we wanted, with a few tweaks, for a clean, simple wholesale process whilst also allowing us to manage our "offline" orders with select customers. They even added a little tweak that was beyond the scope of the app as a favour. I can't recommend the app and team enough.
Excellent customer service! From onboarding with Shah to follow up questions online with Mehak, who was super helpful guiding me through set-up.
Where do I start? The app is great! But more than that, Seth has really gone over and beyond the call of duty. He has taken his time to explain things to me (a Shopify newbie) and even made an emergency Saturday phone call! So seriously.. try and top that! I had previously downloaded other apps and couldnt even get a response via email! Seth.. he called! And on a Saturday no less!
A++++++
Super helpful customer service who are attentive and responsive. The team knows how to take of the customers.
Outstanding Wholesale Pricing App! If you're worried about implementing into your website, their service team will put your fears to ease and work towards solutions. Darshin and the entire team are very responsive and worked on implementing the app to our dynamic website daily until our needs were met.
We made the switch to Wholesale Pricing Discount because our previous wholesale pricing app was causing poor website loading speeds. This app helped fix that problem and is less expensive. This app also allows for us to better control wholesale shipping rates and other features that allowed us to eliminate other apps. In summary: #1 customer service, best pricing, saved us money and improved website speed. Worth a try.
Does exactly what I wanted, and what they promised. We wanted a reasonably priced wholesale solution that can expedite our wholesale orders, but not add an excessive amount of complexity to our store/processes and this hits that requirement. Any features missing or requests are quickly resolved by their customer support with solutions and even custom development.
Thats our goal. Simple + effective :)
Let us know if you need anything in the future.
- Wholesale Helper Support Team
We just started using it - but the support has been awesome. My biggest concern when adding apps to shopify stores is how reliable the support will be and these guys do not disappoint! We have a paid theme so a bit of coding needed to be done and they did it quickly and the pricing was very reasonable.
Every time I use this app on a client store, WPD knocks it out of the park! Top-notch service, too - their team has been able to solve every curveball I've thrown their way. Highly recommended!
This is an excellent app for setting up various discounts for customers - highly recommended. It is user friendly and their customer support has been very efficient at integrating and customising it to meet the needs of our store- thanks guys!