Değerlendirmeler (91)

Toplam puan
3,4
Puan düzeyi başına sayılar
  • Puanların %82 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %15 oranındaki bölümü, 1 yıldıza sahip
10 Ocak 2020

Super easy to use and the customer service is probably the best of any app/plugin that we use on our site!

Everyday California
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Winback yanıt 16 Ocak 2020

Thank you Chris, and glad we were able to save you some money.

I believe we had a zoom call with you a few months ago. Happy to hop on another one anytime!

18 Ocak 2021

I give Joe 5 stars! He is so helpful and happy to explain things. I just started with the application and it seems to be working well. I thoroughly enjoy the app and the support is wonderful!

Southern Sweet Children's Boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Winback yanıt 25 Ocak 2021

Thanks Amanda. And congrats on getting 50 sales through SMS within the first 3 weeks! Here is the screencast video I promised you :) https://www.loom.com/share/067d26826ca64cedadeaebb0d1a6b434

3 Aralık 2020

This app is really awesome and I have gain so much extra revenue because of it . You should definitely add this app to your store.

loveperseveres
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Winback yanıt 3 Aralık 2020

Thanks for your review. I made a screenscast to give you some suggestions. I think you can easily double the # of sales you are making through SMS: https://www.loom.com/share/df5ca573ea6941f8ae42a428d373d213

27 Kasım 2020 tarihinde düzenlendi

Great app and Great customer service, They are always online ready to help. Thank very much. Highly recommend

Sounds Best
Japonya
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Winback yanıt 28 Kasım 2020

Thanks for your review Pako. and nice to meet you over zoom yesterday :) I made a screencast for you with some additional recommendations: https://www.loom.com/share/91a48a3007474d719c50f999c66ce161

2 Ekim 2020 tarihinde düzenlendi

Excellent app!! I'm really loving the app overall, a TON of customer engagement.. they seem to love it.. sometimes hard to keep up with them lol...And I've gotten so many sales it's truly unreal! For just $30/mo, in 5 months, I've made $10,000 total revenue just from this app alone! So, a $150 investment made me about $6000 profit. Yea, I'd say it's pretty awesome.

Fallopian Tube Formula
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Winback yanıt 3 Nisan 2023

Hi Fallopian Tube Formula,

Thank you so much for your fantastic review! We're thrilled to know that our app has significantly contributed to your sales and customer engagement. It's great to hear that you've experienced a solid return on your investment with us. If you ever need any help or support, please feel free to get in touch!

Warm regards,
Gabriel

23 Mart 2021

Customer service has been amazing! And the app is so easy to use. It has definitely helped me "win back" some customers and abandoned carts!

blossomlifestyle boutique
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Winback yanıt 3 Nisan 2023

Hello Blossom Lifestyle Boutique,

We're thrilled to hear that our app has been a great help in winning back customers and abandoned carts for you! We truly appreciate your kind words about our customer service. Your success is our top priority. If you ever need assistance or have any questions, please don't hesitate to reach out.

Best regards,
The Winback Team

13 Ocak 2021 tarihinde düzenlendi

This app is great ! I’ve made 500 additional orders with winback. My business has grown so much with this app

The Slay Brand
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Winback yanıt 13 Ocak 2021

Thanks for your review and congrats on reaching 500 sales through SMS! Here's a screencast with some suggestions for your account: https://www.loom.com/share/c650be8fd2414198bd6664683fbcc638

16 Ekim 2020

Does exactly what it says. Very nice customer support. I definitely recommend for abandoned checkout recoveries.

Shopedian
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Winback yanıt 3 Nisan 2023

Hi Shopedian,

Thank you for your positive review! We're glad to hear that our app has been effective for abandoned checkout recoveries and that you've enjoyed our customer support. Your recommendation means a lot to us. If you need any assistance in the future, please don't hesitate to reach out!

Best wishes,
Gabriel

15 Mart 2020

I love this app! Have made quite a few sales from it already and love that you can receive responses from customers and respond to them. Amazing customer service also!

Bella's Basket
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:12 ay
Winback yanıt 15 Mart 2020

Thank you for your kind review! You have some interesting segments that you can send campaigns to (ex customers who spent between $100 and $500 with you). I put 100 message credits in your account to help you get started with campaigns if you'd like.

Or you can just use them towards the automated abandoned cart and winback messages which are both converting very well for you currently! :)

9 Kasım 2020

This app is awesome! I've gotten sales from the extra contact and it's really easy to use! The staff is very helpful and responsive too.

Shop Linda Hamilton
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:12 ay
Winback yanıt 9 Kasım 2020

Thanks for your review. I know you just started using the app a couple weeks ago, but I made a short video here for some suggestions moving forward https://www.loom.com/share/ebcce457431645a4a140547771e1cac7