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Great app, made me a lot of money. will continue to use this app in the future. very simple to use.
Thanks so much for your review. I hope you don't mind me sharing that the app made $60K for you in the 2 months that you've had it!
I wish we can make a case study of how you're using the app because you're obviously killing it with SMS! Regardless I do have a couple suggestions for you to optimize it even further...
In addition to what I told you about the product images in your abandoned cart messages, let me also suggest turning on abandoned browsers. Right now you're just messaging people who abandoned a checkout. But the majority of your visitors won't even add to their carts. You can reach these visitors with a mobile popup.
It can get triggered after 60 seconds of looking at a product. With 2 quick taps, the shopper can get a discount code texted to them to buy the product they’re browsing. The message is fully customized, so the shopper thinks this you're giving him a discount for this exact product he was considering.
And if they don't buy, the abandoned cart message sequence kicks in to remind him of the precise product he was looking at!
It's super-effective in getting visitors at the top of the funnel. In fact, I wouldn't be surprised if you start getting more sales from abandoned browsers than from abandoned checkouts.
This app is awesome and a great addition to my shop. I get to respond to follow up texts from my customers and hear what they had to say on their purchases. Joe is also very reachable and a great help!
Thanks for your kind review :) Here's a screencast I made for you with some suggestions on how to get more out of the app: https://www.loom.com/share/035b87ee48124aa39d9074ae882dafa1
Been using this app for a few days and my results have been GREAT! App installed and was up and running within a couple minutes. Joe is always super helpful. Customers actually see texts as opposed to emails getting lost in their spam folder.
Thanks Adrienne!
Your ROI is so good, I hope you don't mind me sharing that you're getting more than a 100X return on what you're spending on Winback!
Very easy to use and effective app. The developers are quick to reply and are willing to help however they can!
Thank you! We love your products and are excited to help you scale. - Joe
I use this app to help me increase sales and they do an AMAZING JOB. I cannot wait run some campaigns to see how I do in sales.
Hi SaqoyahsBeautyBar,
Thank you for sharing your positive experience with our app! We're excited to see the results of your upcoming campaigns and are here to help you achieve even greater success. If you ever need assistance or have questions, feel free to reach out.
All the best,
Gabriel
SMS is so much better than email or retargeting. Night and day difference. I was nervous about starting with SMS and did not want my customers to get upset about this intimate way of reaching them. But the app respects customers "awake hours". And the default settings and default messages are also very respectful and effective. I've installed this app on all my stores. Super easy and quick to get going with SMS marketing
You hit the nail on the head, with proper messaging it can do more than just notify, it can build a more loyal customer base. Plus SMS has a 98% open rate, no other medium comes close to that.
The best app out there! Love the features and tracking. If you are serious about your e-commerce business this is the app you need installed ASAP!
Hi Boss Bears,
We're thrilled to hear that you find our app to be the best out there! Your satisfaction and success are our top priorities, and we're committed to providing you with the tools you need for your e-commerce business. If you ever need help or have questions, just let us know.
Cheers,
Gabriel
Joe has been great to work with. We started the text program approximately 2 weeks ago and it has resulted in so many extra sales! It's super easy to launch a campaign and to measure metrics. Highly recommend.
Thanks for your review! Here's a screencast with some suggestions for you: https://www.loom.com/share/0f31e9c025c042e48b15c699df5f384e
I also noticed from your campaigns that you're announcing your FB live sales. If you do a lot of FB lives, you may want to check out our other app: http://sold.as/
This app is awesome! I am a small clothing business and have had great results. In just a short amount of time, we have boosted sales by 300% I definitely recommend. A great way to reach customers.
Thanks for your review. Please see this screencast for our suggestions to your settings: https://www.loom.com/share/baab289c5d7a449396657ab4c9d9116c
Seems they are no longer in business and offer no support anymore, I was a customer for 2 years and now I just get a 504 error when entering the app. Such a shame because this app generated over $500k in revenue for me :(
Hello Straton Watch Company,
Thank you for your kind words! We're happy to know that you've been a satisfied customer for over a year now. It's great to hear that Joe was proactive in offering suggestions and helping you utilize new features. We appreciate your support, and if you have any questions or need assistance, please reach out anytime!
Best regards,
Gabriel