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1. Slow customer support response,I have waited more than two days for a response, and customer service has not yet responded after I asked another query.
2.Extremely cumbersome to set up and requiring knowledge of the code; you must manually alter the code when adding buttons to cart and collections,They don't have any detailed instructions, only one sentence:”Kindly open the cart.liquid* file and paste following code to desired position“, how do I know where is desired position?I checked all the instructions but couldn't find where is this.I then tried to contact customer service and it took two days for them to reply.
3.This app will greatly damage SEO,He will generate a lot of 403 Error Responses,just like Paywalls,20% of traffic was lost within a week of installing the app.Once you install this app on your website, Google may believe that your website is a paywall because it will return a large number of 403 error responses, causing your ranking to decline significantly.
We are really sorry for the problem that you faced.
We have checked your store and seen that our app widget JS was removed from your store and due to which the issue arise and gives an error of 403 page.
We also apologize for the late response, we have send you the collaborator access request for your store, Please accept it and contact us at support@scriptengine.net so we will help you to fix all issue and make our app working perfectly on your store.
We are waiting for your response, Look forward to hearing back from you.
Thank you.
This was one of the best customer service I've ever had. He was so friendly and helped me in no time, even with problems that I don't thought he could adjust for me. This is the app that you searched for, if you want a proper Wishlist for your store. This app loads incredibly fast, even faster than some buttons from shopify directly. 11/10 can highly recommend :)
Thank you very much for sharing your great & valuable experience with our service and app!! It means a lot to us!!
For any queries, feel free to contact us at support@scriptengine.net, we are always happy to help you.
Brilliant app. Developers helped me install the widgets as I struggled to it on my end with Prestige theme. Very helpful, and I didn't have to wait until Monday for this issue to be sorted, they did it today, and it is a Sunday. Thank you!
Thank you very much for sharing your great and valuable feedback with us, It is our pleasure to serve customer like you.
For any queries, feel free to contact us at support@scriptengine.net, we are always happy to help you.
excellent service. soon and perfecto. I recommend it 100%. Beautifull app for my online shop, congratulation
Thank you for your wonderful review. We are very thankful to you for taking your precious time to share your valuable experience with our app!!
For any queries, feel free to contact us at support@scriptengine.net or in-app chat. We are always happy to help you.
I had a problem with setting up the application so I emailed them. Support got back to me and fixed all the issues within 10 minutes. The wishlist works properly and integrates with Klaviyo in one click.
Thank you for your kind words. We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. :)
Do get in touch with us for any queries through in-app chat or email us at support@scriptengine.net, we are always happy to help you.
Excellent customer support who helped me set up the app within half an hour. Everything works and looks great!
Thank you so much for sharing the wonderful experience. I’m glad to hear that you’re enjoying your experience with our app.
Feel free to contact us for any queries at support@scriptengine.net or in-app chat, we are always happy to help you.
Sehr netter und schneller Support. Hatte mit der Einbindung kleine Probleme, wurde aber schnell gelöst. Von der Nutzung kann ich noch nicht viel sagen, habe sie erst seit einigen Stunden Installiert. Aber sie gefällt mir bis jetzt sehr sehr gut.
Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)
For any queries, feel free to contact us at support@scriptengine.net, we are always happy to help you.
I could not ask for a better customer service experience. Honestly the best I have ever had. Script E. truly was a life saver for assisting with embedding this awesome app throughout our store. They got themselves a customer for life and will definitely be referring my other business associates as well.
Thank you!
A++
Thanks for placing your trust in us and your willingness to share your great experience & good vibes. It means a world to us. :)
For any queries, feel free to contact us at support@scriptengine.net or via in-app chat, we are always happy to help you.
Absolutely brilliant customer support and setup. Their team helped me set everything up... I am very impressed. Customers have been requesting a wishlist feature on our site, and this app provides what I need.
We are thrilled to see that you are enjoying your experience with our app.
Feel free to contact us at support@scriptengine.net or via live chat, we are always here to help you.
Thank you very much for sharing your great and valuable feedback with us, It is our pleasure to serve customer like you.
For any queries, feel free to contact us at support@scriptengine.net, we are always happy to help you.