Değerlendirmeler (538)

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13 Ekim 2024

Two weeks going round the houses with support to apply cosmetic changes which should be built-in customisation features. Cripplingly long development time to add core features such as add to wishlist icons to the header and product grids within a theme, which should also arguably be carried out in-app. The app is built poorly out of the box with inadequate support to put it right.

Crucially access to the wishlist feature using use login was completely broken on mobile so utterly useless if like us you have a 70/30 mobile device to desktop split.

Victory Chimp
Birleşik Krallık
Uygulamayı kullanma süresi:19 gün
4 Temmuz 2024

use to be good, now the support is so slow, it has been like over 3 days and nothing happened. not really ideal if you running a ecom biz.

Asēdos
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
28 Nisan 2024

completely messed up the theme, even stuff that was not related to wish list... like menus, account icon disappeared, logo got bigger, search tab went into its own page, burger moblike menu stopped working! literarily unfixable, thank god we have a recent theme save before this mess up

iLevel Lab
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 2 yıl
29 Mart 2024

The app won't work. It shows the heart icon but that's it. There is no add to wishlist option as it claims. Only some customers are able to get it to work. It has caused a big headache for me and my customers.

SJ 3Designs
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Revamp yanıt 8 Nisan 2024

Thank you for your feedback. We sincerely apologize for the inconvenience this has caused you and your customers.

App Functionality: We identified a problem with our third-party Content Delivery Network (CDN) causing the app to malfunction for some users. While this CDN is generally reliable, they experienced an unusual outage yesterday. We have since migrated to a new, more robust CDN, and the app functionality, including the "add to wishlist" option, was fully restored.

Resolution: We understand this downtime caused a big headache, and we apologize again. We take pride in app stability and are committed to preventing similar disruptions in the future.

7 Ağustos 2023 tarihinde düzenlendi

Apparently there was a data breach through this app. My customers are receiving scam emails that look like the email reminders from Wish List Hero. This happened during a huge sale of course and I have customers wanting to know if there personal info is in danger. HUNDREDS of customers. I am absolutely livid.

EmFreudery Designs
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
11 Haziran 2022

I tried over and over to contact support but no one answer and no one back to my email it's tooo annoying

Mishastyle
Suudi Arabistan
Uygulamayı kullanma süresi:1 yıldan fazla
21 Şubat 2022 tarihinde düzenlendi

WORST CUSTOMER SERVICE EVER !- THEY WERE GIVEN ACCESS TO STORE, BUT THEY NEVER DID NOTHING TO RESOLVE. The "Add to Wishlist from Collections & Quick View: THIS CANNOT BE CONFIGURED UNLESS YOU CONTACT SUPPORT - even though I PAID PREMIUM, you would expect prompt response , but this has been ongoing now for about 2 WEEKS, THEY GOT PAID , FIRST THEY CLAIM THEY COULD NOT GET IN STORE THEN SENT THEM SEVERAL SCREENSHOTS OF THEIR COLLABORATION APPROVAL AND ONE TIME ACTIVITY LOG IN MY SHOPIFY ADMIN BY ONE OF THEIR TEAM MEMBERS FROM EGYPT !!! THEY SIMPLE DID NOT RESPOND- I AM THINKING MOST OF THE REVIEWS ARE FAKE!

DezyMart™
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
3 Ağustos 2023 tarihinde düzenlendi

can you uninstall the app it is still there and is slowing down my store. I have no wat to contact you so leaving a review

pophomefabric
Kanada
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Revamp yanıt 5 Ocak 2023

Thank you so much for spending your precious time giving us the feedback. Your words are our great motivation to keep us on track and improve the app every day. 😊

9 Kasım 2023

このアプリは最低なアプリです。
星1もつけたくないです。本当は星0です。
アプリ側に問題あるのにも関わらず開発側はまったく対応してくれません。
何度問い合わせしてもテンプレートのみの返信で対応する気ないです。
本当に最悪です。くそアプリです。

This app is the worst app.
I don't want to give even 1 star. Actually it's 0 stars.
Even though there is a problem on the app side, the developer side does not respond at all.
No matter how many times I contact them, they don't want to respond with just a template reply.
It's really the worst. It's a crap app.

own it
Japonya
Uygulamayı kullanma süresi:10 ay
24 Aralık 2020

I used this app for quite long time, and I finally found a theme that can support Wishlist without any third party app, however when I delete this app, it didn't remove the code from my theme.
I contacted them to help me remove the code, they asked me what is my code so that they can send me request of access, which they did not send me. other provider are usually send the request straightaway before they even ask the code because it was set anyone can send request.
they don't bother to send request at all. was trying to find any FAQs regarding removing the codes, but there is none!!
so when you decide to get this app, think of long term!
worse service ever!!
now my theme is tucked because of their slow service!!

Shop The Paws
Singapur
Uygulamayı kullanma süresi:8 ay
Revamp yanıt 24 Aralık 2020

Thank you for your feedback. We're very sorry for that. We responded to your email request two days ago (Dec 22nd). We always stand behind our products. Please, feel free to respond to our earlier email or contact us at apps@revampco.com for further assistance.