Wrapped: Gift Wrap & Messages
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Finally! An App that does not put gift message/wrapping/notes data in the cart notes! This means you can actually have gift messages or order notes per PRODUCT, not per cart. We've been searching for this solution for ages so its been a massive win. The support is amazing and super responsive. They even helped us with advice on an issue not directly related to the app, which was above and beyond what we expected.
Great app. customer service is also great and fast. I really liked that the gift wrapping appears on the order with a code that specifies which item needs to be wrapped. That way theres no confusion on what item you need to wrap if there are multiple items. Real easy to install and customize.
Great app for my floristry business, works amazingly and shows up perfectly for my customers! Adam was helpful to customise on how the app showed in the cart and communication is top notch!
Great app, intuitive and simple to use. With great customer support
Cannot recommend this app enough. It's perfectly brilliant, does what it says on the tin, and comes with excellent customer support! Thank you Adam.
Very great app with lots of possibilities. And also important: support is very fast, friendly and helpful! Keep going!
Great app for adding gift messaging. Excellent customer service from Adam to help with set up and a showed a good desire to learn and understand our business needs.
Very easy app to install, with well thought through features. It works really well for us and enables us to offer gift options exactly as we would like to.
The thing that really makes it for us though is the support - super responsive, helpful and friendly. We spotted an issue (with how Shopify was processing some of the app requests rather than a problem with the app itself) and even though it was not specifically a fault with the app and it was late on a Friday night Adam responded really quickly and had a workaround fix released during that night - all with regular updates. Really impressive service, would definitely recommend - we're a relatively new store too but the app more than pays for itself already.
Thank you so much for leaving this thoughtful and detailed review of Wrapped. I cannot express how much it means to me to see this.
We will always do our best even when it means a late night or ensuring the gift wrap / gift message / gift options are integrated perfectly.
In this case it was Shop Pay having a bit of a hiccup, and we were able to solve and release a work around within a few hours.
I also really appreciate you taking the time to write to me initially about what you had noticed, always great discover and improve the app for all stores as well.
Again, this was such a nice review to receive, thank you!!
THE BEST SUPPORT and ROI of any app I have ever used (in 10 years)
Firstly this app has the best ROI of any app I've ever installed, but better still the support is LIGHTNING FAST. I've been using it for a couple of years, and I highly recommend if you want to offer gift wrapping. It's such an easy upsell!
Ah you are far too kind! Thank you for this wonderful review, we will definitely be using it for motivation as we approach the busiest time of year for all Shopify stores.
You've experienced an incredible ROI, and on top of that your customers must be absolutely thrilled when their gifts arrive just as they had hoped.
Thank you again for adding Wrapped gift wrap to your Shopify store.
Cheers!
We needed a "Gift Bag" option that would give a customer the option to add a single (or multiple) gift bags to an order, not as an individual product gift wrap. It was easy to customize the app to work for us, and Adam was extremely prompt in responding to inquiries and helping us find a solution.