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I synced my store, but the shop front set up
Visit the Storefront page, select the product set you would like to feature, and publish a Shop or Shop Spotlight. Need more help? Visit our onboarding guide.
Does not work the URL is a blank page might as well be a 404 error. The set up guide is less than helpful it does not have anything about issues like this.
I'll change my review if I can get some support no way to call or get help.
Hi Liver Medic, we're very sorry that you're experiencing issues getting set up. We'll reach out directly to look into this for you. Thank you for taking the time to try out our app!
It's buggy, but I'm glad X has this integration available.
Love it so far!
Doesn't appear to be working. It's been nearly 24 hours and the app says my products are synced; however, the shop shows no products.
Edit: My issue was resolved and the response was fairly quick. Thank you for getting back to me! :D
Hi Frosted Birch Photography, Thanks for letting us know about this issue. It looks like your products are finally synced and showing on your profile. We'll look into the delay because it shouldn't take 24 hours. We'll reach out to make sure you don't have any other concerns.
Update: So glad your issue was resolved! Please let us know if you have any more problems with the app integration. Wishing you continued success with your Shopify business!
poor, doesn't work, a joke - never connects EVER.
Hi Surgicalcaps, Thanks for taking the time to leave feedback. We're sorry for the bad experience. We'll reach out to find out more info about the issue you had, and get it resolved ASAP.
No longer compatible? Says I need to be in Canada.
Edit: Thanks for fixing the app! :)
Hi Pawsonify, Thanks for taking the time to leave a review, and we apologize for the inconvenient experience. We rolled out some feature improvements for the app recently, and during the brief testing period, the features were limited to Shopify sellers in Canada. It is now available in the US and Canada.
We're sorry for the issue it caused. Hope you'll give us another chance. We'll reach out to make sure you don't have any other concerns.
I find the app useless so far. Nothing will download into products. The CSV file will not work. Notta ~
Hi Green Apple Active,
Thanks for taking the time to let us know about your negative experience. Very sorry to hear about the trouble you had syncing your products via CSV. We'll reach out to find out more and help resolve the issue. Appreciate you giving the app a try.
It won’t connect dispit me authorizing it can u please fix
Hi getbulkdeals, Very sorry for the difficulty you experienced trying to install the app. Thanks for letting us know, so we can fix it and help you get your shop connected to your X profile. We'll reach out to find out more info.
No phone number for support.... it MESSED UPPPP MY SHOPIFY STORE AND DIDNT WORK!!!
DO NOT INSTALL!!!!
Hi Relaxedfx, Thanks for taking the time to leave feedback. We're sorry for the bad experience you had and we'll be sure to fix it to help you grow your business with X. We'll reach out to find out more info about the issue you had, and get it resolved ASAP.
As of this moment, everything is working as it should