Recenze (213)

Celkové hodnocení
2,9
Počty podle úrovně hodnocení
  • 32 % hodnocení s 5 hvězdami
  • 11 % hodnocení s 4 hvězdami
  • 5 % hodnocení s 3 hvězdami
  • 7 % hodnocení s 2 hvězdami
  • 45 % hodnocení s 1 hvězdami
27. únor 2023

Works well for importing data from shopify to Xero. All setup and it done automatically. Bold does have good support.

Engraving Crew Shopping
Austrálie
Doba používání aplikace: Asi 7 roky
Vývojář BOLD odpověděl 28. únor 2023

We are glad that we were able to meet your requirements! We are always here to support you with anything you need. Thanks so much for writing in!

Datum úprav: 11. srpen 2020

It used to work fine and then about 3 weeks ago the Xero app failed to synch properly with Shopify so that when I ticked the "Show Spent Items" checkbox to find and select matching transactions, the Shopify fees wouldn't show up.
This means I could not reconcile my accounts.
My bookkeeper had to do this manually three times.
I have upgraded this review from 2-star to 4-star because they fixed it once I complained here, after being unable to contact support via their app, very quickly, so all is good again.

My Event Decor
Austrálie
Doba používání aplikace: Téměř 7 roky
10. září 2021

The app is pretty reliable and does what we need it to do. I am always pleasantly surprised by the support I get when I need it. Thanks Nikhil.

GrowUp Greenwalls
Spojené státy
Doba používání aplikace: Více než 6 roky
Datum úprav: 20. září 2018

Used to be 5 stars as it did everything I needed. Now 4 stars as annoyingly of today it assigns a shopify customer number to every customer which I then have to remove from Xero afterwards.

Electric Keys
Spojené království
Doba používání aplikace: Asi 6 roky
Datum úprav: 14. říjen 2019

After a few launch hiccups (namely that I didn't know I was going to start being charged so missed some exports), I got some really good assistance from the Bold team who have now ensured everything is working smoothly for me. I'm happy with it so far.

Aerende
Spojené království
Doba používání aplikace: Více než 5 roky
20. červenec 2017

Have struggled with the Shopify/Xero interface over the last 6 months but things are definitely getting better now Bold has taken over eg refund info is now appearing in the right place. I have had very good support with a recent problem. I can't say that everything is perfect yet, but it is much more workable and heading in the right direction.
Melanie - UK

Micro Drone
Spojené království
Doba používání aplikace: Více než 5 roky
18. září 2021

really straightforward which is great for someone with little / no experience. Great support too - thanks Nikhil

Wellington and North
Austrálie
Doba používání aplikace: Asi 4 roky
Datum úprav: 8. únor 2019

this app used to work well and free, now Bold have it there have been a few settings challenges. we pay for Xero Fees and Shopify Fees and now the pricing plan for this app...
That said, Brysen called me from Bold real quick and was outstanding support to resolve a setting issue. also discovered that you can only have 1x store connect but Bold are working on a new development to connect multi stores... GOOD ON YOU BOLD! thanks for the outstanding support :-)

Outdoor Equipment Ltd
Nový Zéland
Doba používání aplikace: Téměř 4 roky
29. září 2020

Really useful app. Saves a lot of time with our admin. One thing that would be really useful would be to map certain products to certain accounts in Xero, if the app had that feature it would be a definite 5*! The support has always been quick to respond and knowledgeable in my experience.

Your Guitar Academy
Spojené království
Doba používání aplikace: Více než 3 roky
Datum úprav: 7. červenec 2021

Support team (Hamza) are very helpful and was able to address my issue quickly .............................

LRV8 Rescue
Austrálie
Doba používání aplikace: Více než 3 roky