Xero , Počet recenzí: 28

Celkové hodnocení
3,2
Počty podle úrovně hodnocení
  • 21 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 7 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 71 % hodnocení s 1 hvězdami
19. duben 2024

Xero integration is awesome and has helped streamline our business processes. good support if you have any issues.

Growers Hub
Nový Zéland
Doba používání aplikace: Asi 2 roky
12. duben 2024

I couldn’t do business without this app. It works seamlessly with shopify/xero and handles all the scenarios with overseas sale gst etc.

Anchorman
Nový Zéland
Doba používání aplikace: Více než rokem
18. duben 2024

This App makes reconciling ecommerce transactions easier! Saves me time and brain power. Would recommend.

Mothers Mylk
Austrálie
Doba používání aplikace: Asi rokem
18. duben 2024

Works great for what we need and saves double entry.

Beams and Bars
Nový Zéland
Doba používání aplikace: Asi rokem
27. únor 2024

Irfan was a fantastic help. Efficient, clear in communicating, and picked up on the issue I was trying to explain, straight away. Swift resolution and very responsive. Thank you so much Irfan!

ProExcel
Nový Zéland
Doba používání aplikace: 2 minutami
23. srpen 2023

I have uninstalled the app, and still getting charged. There is no customer service, this is absolutely insane. STOP CHARGING ME, I have cancelled subscription few weeks ago!!!!!!!

Brightr® Sleep
Spojené království
Doba používání aplikace: 4 měsíci
29. červen 2023

Terrible, no customer service and integration is non-existent. It pulls over lump sum amounts, creating random customers, no invoice item breakdown...very frustrating. Shopify just refers you to Xero, who offers no support.

WinterGardenz Australia
Austrálie
Doba používání aplikace: Asi měsícem
25. červenec 2023

We thought trial is missing the full functionality but the subscriptions was no good either. Found that it doesn't push all different payment gateway info into Xero.
Didn't use the trial and payed for the app only finding that the it wont be any good for us. They don't even refund you if you can't use the subscription. Would recommend to use other app rather then wasting time dealing with Xero customer service which is non existent when comes to Shopify.

Luxi Living
Austrálie
Doba používání aplikace: 2 dny
13. březen 2023

Still charged me for almost a year after using. Absolute scam. App does not work. As you will see xero thinks they can apply there normal no contact, no one available customer service model into a shopify environment. Xero is not an ecommerce friendly company

Coffee Capsules 2U NZ
Nový Zéland
Doba používání aplikace: Více než rokem
Vývojář Xero odpověděl 15. březen 2023

We are sorry to hear about your experience using the integration. If you haven't already, please get in touch with our support team at https://central.xero.com/s/contact-support - we will be happy to take a look at your situation.

Datum úprav: 16. březen 2023

Whilst I love Xero for my accounts, how it integrates with Shopify leaves much to be desired.

If you use multiple currencies and have PayPal set up as one of your payment gateways, I would be cautious about using the Shopify Integration App for Xero. In simple terms, it doesn't work. It creates so much more work. And has left me having to deal with far-reaching issues.

Xero customer service is okay, they try to help, but their suggestions make using the integration app a waste of time and money.

I have been using the integration app for a year, and the initial setup was a minefield. Just, when I'd got my accounts in order, the multiple currencies issue, raised its ugly head. Before using the Xero integration, I was using Carry the One, I'm wishing now I could switch back, but first I need to get my accounts in order before my end-of-year audit.

Disappointed this app had so much promise :(

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Thank you for your response. I have been talking to support, but this was different from their response to my enquiry. It would be good to have a help page for this situation, as I know I won't be the only one struggling to reconcile multi-currency PayPal feeds.

Additionally, I think it prudent to include in your app description want it can and more importantly want it can't do. It would save people a lot of time.

Tangled Yarn
Spojené království
Doba používání aplikace: Více než rokem
Vývojář Xero odpověděl 15. březen 2023

Thanks for your feedback and sorry to hear about your experience using the integration. As you have noted, the integration isn't currently set up to handle multiple currencies. We do however, support customers to reconcile their PayPal payouts through the use of a clearing account. If you would like further help with this please get in touch with our team at: https://central.xero.com/s/contact-support.