Redo

The highlight of this app is seamless returns/exchanges - customers can complete returns/exchanges in a few quick steps. Everything is automated. The only drawback is that if customers want a different product in exchange (rather than different size or color of the same product), you will need to manually sort that out as the app does not allow selection of a different product for exchange. ...

RE:DO has been great! Easy for us to use and for our customers! And if there happen to be any issues, they are ready to help right away! Natalie has helped us multiple times when either we or a customer needed help with something. We very much recommend using RE:DO!

Dustin did a great job walking us through the benefits of Re:do and how it would integrate with our existing returns policy. We were initially on the fence, but he went out of his way to provide contacts that we could reach out and ask questions to, and he was patient as we took the time to make the decision.

Hannu has helped us with the setup and getting the flows started, and even though it has ...

The way they incentivize customers to take store credit or exchanges has significantly reduced our refunds!

Harrison is extremely helpful in providing me with whatever I need and in a timely manner. I truly appreciate his efficiency and kindness!

Natalie is always very responsive and helpful!

Great app with tons of options for different automations and return flows! Recent updates have made it even more user friendly and easy for customers to return items. Anytime I have needed support, the online chat has been answered extremely fast and my issues have been resolved promptly each time.

Great app for processing returns and the best part of this is that they pay for the shipping labels. It has saved me so much money. The return portal is very easy to use. Since using REdo, I saw my conversion rate increase since I am able to offer free returns. This app is a no brainer. I highly recommend it. The team is always there to help. Natalie from their customer service is very quick to ...

We started with re:do back in September and we couldn't be more happy with their app and services! They have helped create a better return, exchange, and now claim process for our customers. The communication and level of service they provide us is outstanding. They welcome new ideas and implement change quickly! They are constantly looking for ways to innovate and improve their app which I have ...

We love using Redo! It is very user friendly and the team has been amazing helping us get everything set up. I have chatted with customer service several times with questions and Natalie is AMAZING and so helpful! I definitely recommend Redo for small businesses, it has made our lives so much easier.