XO Gallery
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Doesn't work well at all on the product page sorry for the terrible review but you need to fix this urgently
Hi,
The gallery still works well here and many other stores. I think it conflicts with your theme. We can solve it in a few minutes if you contact me.
I tried to email you about this but never got a reply :(
I Was super happy to find this sort of thing, but it is terribly unuser-friendly, and there is no help. you can not increase the size of the image in your shop. so far terrible app
Hi,
I replied to your first question but did not get response. I sent another email from my personal email yesterday too (hope you received it)
The image size is limited by your theme, I can help you to fix it. If you read this, please reply to hi@xotiny.com :)
I would not recommend this app as it keeps on glitching and removing my images which is not ideal when you are trying to run an ecommerce website. I haven't edited the app in over a month yet my pictures keep randomly disappearing.
Hi,
We save your pictures into a dev theme called XO GALLERY ASSETS - DO NOT DELETE.
For some reason, you or someone in your team deleted that theme. That's why your pictures disappeared.
I just restored from the backup, your gallery is working now.
App has a huge load of data on page load which is a big downside to google page speed insights. After a while it started blocking parts of my website including the header and toolbar. I used this on the impulse theme, not a good combination.
I'm so sorry for your bad experience with the app. I tried to contact you via email but not sure you got it. Please get back and we'll make the best gallery for your store :)
It never upload my pictures. App is very slow which I cannot upload my any of pictures or save anything.
Hi,
I saw you are using free version of the app. It allow you to upload maximum of 12 images only. After that you cannot upload more. And I checked that you already upload 12 images :)
L'application ne fonctionne pas quand j'essaye de l'ouvrir avec mon thème. J'ai un écran blanc qui apparaît.
Hi,
I think you have an adblock plugin, it might block the app. You can try to disable it or test the app on a different browser.