Değerlendirmeler (389)
Hassaslaştır
-
Puana göre
I've been using this app since 2014 - it's vital for my business. I haven't needed much help, but when I did, customer support responded quickly and was very helpful!
I've had this app for about two years now, ever since it was first available on Shopify. This is a must have if you feel like Shopify's reporting system is lacking or not providing with data that is crucial for your business. We run a clothing store that has many different variants, sizes, colors and we needed something a lot more advanced. My lack of liquid knowledge really made it difficult to pull important data, but with the accommodating support from Xporter, they were able to cater to my shopify store's needs. Now that these reports I need are automated, I am saving so much time. Please give it a try. You won't regret it!
Definitely a 5 star! I highly recommend using the app. I needed a support and was happy that Adam took my call. Provided superb customer service experience and is very knowledgeable of their products and system.
One thing that I must say about this app and its company is the customer support. I'd give five stars just for that. Adam was amazing in answering my questions in a timely manner. No automatic emails to clutter my mailbox, just a nice email with clear cut instructions on how to fix whatever issues I had.
Besides that, the app is EXACTLY what we needed for our store. Can be customized to be anything that you want it to be. Might need a bit of fooling around (or emails to and from Adam :-)) to get the idea of whats going on, but once you get the hang of it, (which took me less than a day) this app is amazing. Thank You
EDIT:
So, after using this app and needng a ton of custom help, Adam was at his best again! the warehouse I needed to send my orders to is using an entire different system. Adam programmed my entire system from scratch and didnt bat an eyelash. Didnt ask for any hidden support fees or anything. And he is always fixing the minor bugs that the warehouse causes within a couple of minutes!!! I would give a 100 stars if possible...
I've set up a lot of apps lately, and my experience with Xporter's customer support is by FAR the best I've experienced. Prompt, thorough, polite, professional. Couldn't be happier.
The Xporter Data Export Tool makes it easy to pull customized reports. The automated email feature has allowed us to streamline many of our day-to-day processes and ensure multiple staff are referencing the same dataset. Building templates has a bit of a learning curve but the Xporter staff is always there to help with fine tuning and training. Thank you!
Have been using Xporter to extract orders/returns for a while.
It was easy to set up the reports and once they are set up, the process runs smoothly. Also, whenever I need help, support team is quick to response and very helpful.
Every time I need a hand with special liquid code or any other question - it's answered FAST and with clarity. We've used this app for years now and it really opens up the data in Shopify.
I highly recommend!
Again - just needed help and the team ROCKED. THANKS.
Superbe application, très pratique !
Le SAV répond très rapidement si vous avez des questions :)
Merci !
I received amazing customer service today! The person that I connected with on the live chat was able to help me solve my issue in minutes.