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First time using support. Had an issue with french symbols like accents not translating well to excel or open calculator. Alexander showed me a way to import in excel (instead of just opening it) and choosing the Unicode.. and I was able to use that same info on Open Calculator (office). They were very quick to help and all is right again.
Great app, even greater support. Very responsive and effective. Thanks to the Modd Apps Team for helping reformat data to our needs.
Thanks for the feedback! It's been a pleasure working with you and your team over the years
This is a GREAT tool. I have enjoyed using it and recommend it. The support team is second to none. I had an issue with the way I setup my report and they fixed it for me. Great App!!!
Excellent customer service, and great product. Super responsive to all of my questions and I've gotten every customization I've requested.
Jason did a great job and had my report updated and fixed in minutes.
without it, production stops so this was very helpful.
Xporter is Xtremely useful for us and we use it on the daily to schedule reports for email and we extract plenty of specific, quite granular data on an ad-hoc basis too — re: Customers, Orders, Refunds etc. etc. — none of which we could get so easily from Shopify directly or from any other 3rd-party source, and certainly not with the Xceptional support from the most Xcellent support team. Love them, love their work! Love this app!
I have been using this app for years with rarely any issues with the daily export of my orders. When there has been a rare problem, they have been prompt with fixing the issue.
Great app, very useful if you need complex export. And the customer care: A-M-A-Z-I-N-G! Keep it up guys!
Fantastic App and really great customer service! I was able to get everything I needed perfectly. 10/10 would recommend to anyone using the Shopify platform!
Just looked at my last review, and couldn't have said it better. This time round with Harjeet and Jason - both excellent. Needed to extract data based on individual products' tags. So grateful for the fast and knowledgeable response. And, btw, using Xporter since Dec 2017.