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Great app, even greater support. Very responsive and effective. Thanks to the Modd Apps Team for helping reformat data to our needs.
Thanks for the feedback! It's been a pleasure working with you and your team over the years
We are a well established golf resort in British Columbia and are venturing into the online shopping world for the first time. Our Accounting team requires like most some pretty straight forward reporting and also requires that these reports are automatically emailed to save time and fit in with our established accounting routines.
I was surprised to learn that Shopify doesn't itself provide these simple reporting services, but luckily found Xporter a perfect solution to what we were looking for.
The support team at eShop Admin has been a truly amazing. They are quick to respond to any inquiry and go above and beyond to provide you with help on setting up your reports. After some quick set up I know have reports which are exactly what my accounting team needs.
I would truly recommend Xporter to anyone looking for a reporting service to go along with their Shopify store. A++++
Jason did a great job and had my report updated and fixed in minutes.
without it, production stops so this was very helpful.
I have been using this app for years with rarely any issues with the daily export of my orders. When there has been a rare problem, they have been prompt with fixing the issue.
The support team and behind the scenes are awesome.
They always help us and find the solution/workaround to any question/issues we have, they get to the resolution very quick. Amazing team.
Wow- I've used most platforms prior to this and Xporter is one of those APPS that actually makes the platform (Shopify) a better choice over the competition- It is fantastic- great product- great support!
Absolutely outstanding app!
I am incredibly impressed with this app's functionality and user experience. The customer support is top-notch as well. Anytime I've had a question or needed assistance, the support team has been quick to respond and incredibly helpful.
We've used this app for years, and their support is so helpful! The templates offer a good variety of options for customized reports, and if you have any questions or issues, their support team will be on it in minutes!
In the age of huge software companies responding to cases months later, or ignoring them completely, customer service like this is a breath of fresh air. Definitely worth the money, and so helpful for all of our monthly reporting.
I was stymied for months by the limited reporting and data export available through Shopify. Analyzing refunds, comparing time periods, trying to determine book revenue vs. cash receipts, state tax calcs, were all frustrating if not impossible with the limited tools and views provided.
I found xporter, and now I feel like I have an entire data team behind me. At first the level of detail was overwhelming on the self serve report writing, but the customer service in the first few weeks was astounding. They put the time in to help you define what you need, and then create draft reports very quickly until it is perfect for you. Not only will they create calculations that you would normally have to do yourself in excel (i.e., estimating SKU-level sales tax on a refund), but they’ll actually rearrange the order of the columns in the report if it helps you. They put the time in because they know once you get the exact, clean, understandable data that you really need, you will continuously be pulling their reports (which, btw, is absolutely right). I am pulling the reports they wrote for me 2-3x a week and I’m not bothering them much because they gave me everything I need. This is much more than an app.
I am planning on hitting them up again for another report, but at this point I’m not just desperately trying to understand the historical Shopify data…I now get to focus on how to improve my business. I am not sure how I would have done what I can do now without Xporter. A total gem if you are working with Shopify.
This application has been integral in our businesses and the support Xporter provides has always been very good. They are usually very responsive and always helpful.
UPDATE: 3 years later and we're still a daily user of this app. The latest app updates are very helpful and the support is always on point. Very pleased.