Free Multi-Carrier Shipping Solution
Getest op snelheid: geen impact op je onlinewinkel
De algemene beoordeling geeft de huidige status van de app weer. Het is verantwoordelijk voor alle app-recensies, maar geeft voorrang aan de meest recente.
Best app EVER for shipping! Been using it since April and we keep learning new things that it can do. Extremely helpful team and responsive to feedback. My only wish would be for XPS ship to also integrated with SQUARE POS...which sadly it doesn't. I never post reviews, but this company deserves to be recognized for its outstanding product and service.
Style with Christine
After putting the address to ship, then they ask for an additional payment but their system said doesn't work. Its demo doesn't work. Just add payment couldn't do either.
Antwoord van ontwikkelaar
Hi Christine. I'm so sorry that you have experienced problems. I have reviewed the notes on your account and see that you didn't respond to our attempts to reach you to schedule a live demo / onboarding support. I also see that you haven't contacted our live support department to provide assistance.
I don't know what demo you are referring to in your review, but there is a wizard, that hasn't been followed. That would definitely be a help, as would a live demo, and live support.
XPS Ship has over 15,000 active customers. We add 350-400 new customers per month to this number. The wizard works, payment processing works, the Shopify integration works... it all works. We are happy to help you implement. I will have the onboarding coordinator who previously reached out to you by phone and email reach out to you again.
My hope is that we will be able to provide the guidance you need to get started and that you will become a happy user. XPS Ship is the optimal multi-carrier shipping solution for small to mid-sized businesses.
LOVE LOVE LOVE!!!! They have such an easy integration, a column dedicated to best price comparisons and a human who answers the phone after a few rings! So happy we found them.
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