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Yotpo has truly achieved the impossible! All of my loyalty, email, sms and customer data in ONE platform. Switching to yotpo has successfully replaced klayvio, attentive, loyalty lion and several expensive custom integrations, radically simplifying my marketing team and operations. Their live support has also world class and has been available 24/7 during my team onboarding process, going above and beyond for us even without an enterprise license or SLA. Extra special thanks to Joann C from the support team for her quick real-time help with our email marketing this morning!!
Communication was very good. The person I was speaking to, John D, helped me greatly.
Quin was a big help! So far the app is pretty user friendly, just has a bit of a learning curve. SMS and email automation will be great for my little shop!
So far so good! Love how quick they respond, even after hours.. John D was especially helpful, resolved an issue faster than expected. Thank you!
Melvin was incredibly helpful. Thanks!
I recently had the pleasure of receiving customer service from Yotpo, and I must say, it was exceptional! Reige assisted me with my queries, and their support was nothing short of outstanding. Reige was knowledgeable, patient, and extremely helpful throughout the entire process. They made sure all my concerns were addressed promptly and efficiently. The level of professionalism and dedication to customer satisfaction displayed by Reige is truly commendable. I highly recommend Yotpo for their excellent customer service. Thank you, Reige, for your top-notch assistance!
Rock N locked in for me, and made the process of verifying my toll numbers easy, thank you.
I contacted support via chat and spoke with Marnie. They were super helpful and walked me through updating the policies on my site for my toll-free number to be resubmitted for approval.
Great experience! thanks John
great service from PL! amazing