Yotpo Email Marketing & SMS

Very useful app. The support team very good, Iven solved my problem and answered to all my question.

Great app! We would recommend this app to anyone looking to recover lost revenue www.theruggedbeardcompany.co.uk

Super application, the returns on investment are very good. The after-sales service is very qualified. The application is easy to handle. I recommend

Sms bump est une très bonne application, avec un bon support, son support est réactif, et font de leurs mieux merci

I spoke with a DALE and they were AWESOME! They even have a great sense of humor which I personally love! They were so patient with me and helped me resolve my SMS problem. This company and staff has been good to me! No complaints!

super great app. probably in my top 3 marketing strategies for abandoned cart recovery and also to have a sale. this really gets to the customer instead of an email. strongly recommend it

My Chat Rep was very quick and helpful.

Awesome app to improve engagement with website visitors and build email / text lists for future follow up. Customer service and support are great too!

There is a real issue with the app SMS delivery confirmation!! I created an automation for the canceled orders to be sent to the admin phone ! Nothing has been received until today and I’m being charged on every message ! I contacted their support they will simply say (just as always) “ we have a proof all of these messages have been delivered by your ISP!! “ and that is it !! No further follow up or even trying to solve the issue !!

*** UPDATE July 9th, 2019:

I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem. I have a grade I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem Therefore I am updating my review from one star to 4 stars.

The app is good at what it does and seems to be growing. On the other hand some things are frustrating, it falsely reports revenue by changing whatever currency you sell in to dollars without currency conversion. Another issue is you can't pay as you go per sms if you want to do things like birthday messages via reconvert, it forces you into a monthly fee.
EDIT: It went downhill after getting acquired by Yotpo. Syncing is unreliable, support is poor & automations don't always work. Switched to Postcript!