Yotpo Email Marketing & SMS

I used this app for my shopify page and ran into some technical issues. Support was fast and helpful.

Thanks for this amazing app, i love it !It made everything i needed easily :)Nice job team anf thx for your support !!

Marie was very helpful and patient with resolving my issue online. I feel very confident with using this app.

Customer support was quick. PL was very helpful. Looking forward to seeing how the SMS abandoned checkout flows work for conversion

Quin was really helpful in setting up and helping me verify the account. It is an easy process and the service was really good. I would recommend using the app for sure!

We just installed this app and the onboarding was great. However, once the onboarding was done, the interface is a bit overwhelming at first. After a few minutes of frustration, I jumped on the chat and was almost instantly helped by Josephine S who then connected me with Joann C who was an SMS support specialist. Within less than 5 minutes my queries were resolved.

This is truly a promising app. I docked a star just because of the interface lol (yes, I used the search box before I jumped on chat).

Joann C from SMSBump provided exceptional customer service, letting me know the issue was forwarded to another team for resolution.

Still figuring out how to use all the flows and campaigns and have run into some issues with the interface. However, I will say Customer Support is AMAZING. Shoutout Marnie for helping me out with all the issues I have been facing!

He gave me a quick and efficient answer to my problem. The support service is really great !!!!!!!!!

I am getting use to it, learning to see if it's user friendly. I will see how it works for me at the moment I am researching.