Yotpo Email Marketing & SMS

good service from john d

My experience with Yotpo has been great. The agent who assisted me, Quin, was a huge help in guiding me through the process!

Generally a good all round service with excellent and prompt customer support. My only criticism would be the account validation process of which I didn't receive clear instruction on how to complete other than chatting to a member of customer service. I was also unaware that my account needed validating. It was only when my customers stopped receiving subscription emails that I found out.
Other than this, generally an easy to use service.

Staff are super helpful, especially Melvin and Joann. The platform is good, but the dashboard is super complicated and not user friendly, plus the form builders don't work well in Chrome on the desktop due to a bug, so it's impossible to access any options further down the screen. Switching over to Edge solved the issue.

This is an excellent app and I really loved it with help of John D, an excellent and friendly guy. Thank you.

very fast and efficient help, great costumer service.

Quin was very helpful with getting my account verified! Thank you Quin!

Regie was extremely helpful and was a good help with the verification process

Joann C was very fast and efficient, and most importantly, resolved my concern.

Verification process was simple Princess helped make quick and easy I highly recommend.