Yotpo Email Marketing & SMS

I'm just new to the SMSBump app, and I don't know it well for the moment. But i've had a 5/5 support with PL, and this makes me optimistic about the fact that the more i'll use this app, the more i'll enjoy it to a 5/5 overall review score

Honestly it's a little confusing and making updates is glitchy because apparently their system needs some cool off time after a recent update. Thank God for their (Yotpo) live chat customer support. Princess (PL) was so helpful and so was AJ T! And I mean helpful helpful. If the support service remains this good then I will continue to use the service. They do have lots of features and integrations

I really appreciate the fast and efficient work. You answered all my questions. Many thanks to you

Chat support Regie C is amazing, she helped me quickly resolve things.
The downside is the app itself, after I set up the flow, it didn't go thru, no clear instructions were given to set up the account validation, had to go to support for help and wait for half an hour.

PL's helped me so many times over the years, best support agent in the game.

loved SMSBUMP but since adding all the new features, its super buggy. I'd choose Klaviyo for email and this for SMS

There's definitely been some kinks to work out and the email formatter is pretty slow/doesn't always work, but AJ T from customer service was very helpful. Joann C was also helpful.

Quin was very helpful with getting my account verified! Thank you Quin!

I had minor issues navigating this app and Melvin stuck with me through the whole process but patience wasn't his only virtue he was polite and really helpful too

Regie was extremely helpful and was a good help with the verification process

It was a smooth & good experience to be honest. Just wanted to update it

Marnie had helped me alot so thanks