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the best application with the best technical support. Mladen is excellent technical support, all praise for him.
Thank you so much for these words! Mladen and the rest are super helpful, so feel free to reach them whenever you have questions.
Amazing customer service!! They helped me make sure everything was perfect on my store before sending out texts.
Let's start with the customer support, they are the best! Talk about easy to work with and fun! If you like GIFs and a general fun vibe this is the place to go. Very accommodating =)
I would not recommend this app to anyone. I switched over months ago to use their new email marketing software. After 3 months of using it, they were never able to fully import my email list. I went back and forth and eventually never received any help from their "tech team." I also had a problem where my links in my normal-sized links (which led to my website) in my emails would turn into massive page-long links that would direct people to an error page. No one at yotpo could figure out how to fix it. Then I started having problems with the DNS records not connecting to their platform. So I literally could not send emails for a week, with no help on the problem. Their support is helpful for really small things, but they frequently forward your problems to their "tech team" which is actually a black hole, and no one ever responds.
I think their SMS is probably fine, but whatever you do, do not switch over and use email no matter how great they make it sound.
Thank you for sharing your feedback with us — we apologize for the inconvenience. We've contacted your team and we're actively working to resolve this issue.
still cant figure out how to tie it in with shopfiy it tutorial when to fast now it wants a 100 characters what that about
Hello there, Stoyan from the SMSBump team!
You can find lots of tutorials in our official website and our knowledge base section. Nevertheless, a colleague of mine has reached out to you to help you set up our product correctly.
Good app, nice customer services, it's very cool ! Simple to make it work, especially when you market to the US
Joann C is great help! answered my questions and helped me fix my issues fast! thanks for the good support
I used this app to create a SMS Pop-up sign up to capture mobile numbers on my site. Joann C helped me with this in support. I'm new to this app but so far so good! Nice features.
application indispensable ! plate-forme avec un service de qualité, rapide et efficace qui donne des tips, réactif et aide en cas de problèmes, je recommande fortement !
Support team is super, Djan helped me to validate the account right away with clear instruction and problem solved.