Recenze (8 285)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
30. červen 2023

Customer support was absolutely fantastic. I had a "John D", so patient and so really just good to me.

losaperel
Spojené státy
Doba používání aplikace: 22 dny
2. květen 2020

Super simple to make complex automations. Great customer support. Really reasonable pricing. Couldn't recommend more for anyone trying to integrate text marketing into their Shopify store experience. Thanks!

Flyover Country
Spojené státy
Doba používání aplikace: 22 dny
21. prosinec 2020

Amazing Costumer service! Radly was so kind and helpful during all the proces, he helped to set up a few things!

THE PURPLE SHOP APPAREL
Spojené království
Doba používání aplikace: 22 dny
20. červen 2023

I chatted with Aljohn who was very polite and communicated really well. Aljohn set the timeframe and explained the actions that were being taken. This helps prepare for the length of time I have to wait and also what is being actioned for me. Aljohn was very pleasant to deal with.

MyPixiePaints
Austrálie
Doba používání aplikace: 22 dny
7. leden 2021

Smsbump is an amazing tool for my website and the support team are really helpful in getting it set up.

Cheeky Sneaks
Austrálie
Doba používání aplikace: 22 dny
15. duben 2023

Their customer support is quick and responsive. And i will recommend them to everyone who is looking for email marketing stretegy

Glitz And Glam
Spojené království
Doba používání aplikace: 22 dny
3. listopad 2022

I needed help with finding the platform that I use for pop-ups. PL helped me identify the platform and provided instructions to make the appropriate changes.

LenaGrace Designs
Spojené státy
Doba používání aplikace: Téměř 2 roky
23. únor 2021

All my entrepreneur friends were telling me about SMSBUMP and today I join them to say that this app is fantastic! So intuitive, ergonomic and easy to use with a great customer service that solved my problem in 5 minutes! Thanks to the great team of the support, I recommend this app which for me in 2021, is just a must have!

EVYM COSMETICS
Francie
Doba používání aplikace: 22 dny
7. září 2020

Un service client au top ! Pour une application parfaite, je la conseille à tout le monde :) Vous allez adorer !

AspiFirst
Francie
Doba používání aplikace: 21 dny
19. červenec 2020

The app is not working, tried to reach support in 3 different times, got excuses, upgraded to a bigger package for functionality, still don't work.

The App was used to be good, not anymore.
seems they don't care.

HearMode | Invisible & Discreet
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Yotpo - Email & SMS odpověděl 27. červenec 2020

Hello there! Stoyan here from the SMSBump team.

This review is a bit confusing to me, as I checked the history and it seems that we've responded in a timely manner to all your questions, the last one being from 3 days ago. Is there something else we can help you with?

Looking forward to your reply. We would like for you to have the best experience possible with our app, so please let us know if there is something that you are missing or not working.

Regards,
Stoyan.

EDIT (17th AUG): We are still waiting for feedback from the merchant.