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Loving it so far. Easy to use. Great support... thanks Regie.
John D was super helpful and efficient!
excellent customer chat support , the representative "Regie" gave me a quick solution to all of my queries and instructed me through instant Highlighted screenshots of how it needed to be done . i didn't have to wait in queues or wait for late replies like it happens in most of the free apps !
and about the app : im a new user to shopify and it looks like a whole new level of sms and email marketing opportunities opening up to me , sms charges are reasonable and templates and workflows are predefined and editable ,, although i did face some issues while editing the text in the flow templates with a slight inconvinience tbh ! but im sure their team will sort it out .
Thankyou sms bump
I'm am very happy for this guy "Melvin" This man is really support me and solve my problem love you my "ALLAH" Bless you and Happy in whole life Thanks for time ..
super kind
This is a great app. I have been using it for years and the support is amazing. I had an issue with my account and it was seamless to talk with support personnel through chat. Quin was amazing to work with and helped me fix the issue. It took about 10 minutes! Great service!
i would recommend this app as it is very beneficial for building a community within your brand and keeping your customers up to date with your store discounts, exclusive access, and more. One thing that is very helpful about this app is that the live chat is available 24/7 to help support your technical needs. Also, the agent I spoke to "PL", was extremely helpful and they were able to fix my issues on their end in a timely manner, very friendly and easy to talk to. Thanks again PL :)
I've always had a very positive experience with SMS Bump. Excellent support and platform and the recent help I received from Melvin was great!
PL Was an amazing support!
I recently integrated SMSBump into my Shopify store and I'm thoroughly impressed with both the app and the customer service, especially from Alex.
Ease of Use: The app was a breeze to set up. The user interface is intuitive and straightforward, making it easy for someone like me who isn't very tech-savvy.
Features: SMSBump offers a wealth of features that have significantly improved my marketing efforts. The ability to create personalized SMS campaigns has led to a noticeable increase in customer engagement and sales.
Customer Support: This is where SMSBump truly shines. Alex, in particular, was a standout. He was not only knowledgeable about the product but also incredibly patient and accommodating. He took the time to understand my specific needs and guided me through the best ways to utilize the app for maximum benefit.
Overall Experience: I'm extremely satisfied with SMSBump. It has enhanced my marketing strategy and customer communication. Thanks to Alex's exceptional support, I feel confident in navigating the app and utilizing its full potential.
I highly recommend SMSBump to any Shopify store owner looking to upgrade their SMS marketing strategy. And if you ever need assistance, ask for Alex - he's fantastic!