Recenze (8 188)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
20. květen 2020

Excellent help from PL was very fast to respond and helped me with the problem! Also, helped with other questions I had sending useful links to follow as a guide :)

Maximise Beauty
Spojené království
Doba používání aplikace: 6 dny
20. duben 2023

Tremendous attention from Joann.

The application is very necessary and works super well to recover abandoned checkouts.

Super easy installation.

I had some problems but Joann helped me quickly and efficiently.

It is appreciated to have such a goodwill agent.

Back in Time
Chile
Doba používání aplikace: 6 dny
28. prosinec 2022

App is easy to use, and easily connected to my Shopify store. Customer Service was also friendly, fast and helped me through my account upgrade.

TeamHQS
Spojené státy
Doba používání aplikace: 6 dny
Vývojář Yotpo - Email & SMS odpověděl 20. leden 2023

Thank you for writing a review — we value your feedback.

9. září 2022

bom, recuperei bastante carrinho abandonado com sms . e complicado de mexer. deveria ter em portugues

Loja Delas pra elas.
Portugalsko
Doba používání aplikace: 5 měsíci
26. září 2022

Super application j'aime beaucoup je recommande. La rentabilité est impressionnante et l'efficacité..

twinkybijoux
Francie
Doba používání aplikace: 6 dny
18. říjen 2023

Spoke with Elijah to help get us started. Super useful, quick, and helpful. Now I look forward to kicking the tires of this new tool :)

Infora Authorized Dealer Portal
Spojené státy
Doba používání aplikace: 6 dny
25. červen 2020

Poor customer Service.... App sent 3 texts in error and charged me 3 times t $90 a piece! They acted like it wasn't their fault......i wish i had a screen recording.... use another SMS app

SaltWater Brewery
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Yotpo - Email & SMS odpověděl 25. červen 2020

Hi there and thank you for your feedback!

Stoyan here from the SMSBump team. I am sorry to hear that you had such an experience with our app. From what I understood, a campaign was scheduled more than once, and this is what led to the issue that you are reporting. A member of our team will contact you to resolve this for you. We will be happy to help and also provide you with more information on how our product works and how you can benefit the most.

EDIT: From what I understood, our support team has reached out, talked with you about the issues you had, and they were resolved. However, we did not receive a reply since then. Is there something else we can help you with?

EDIT 2: We've tried to reach the customer more than once to ensure everything is working as expected, however, we don't have a response as of July 2nd.

EDIT (17th AUG): We are still waiting for feedback from the merchant.

18. říjen 2018

SMS Bump is an incredible tool when it comes to SMS marketing. Easy to operate and my store gets high conversion rates. I spent a total of $25 and generated an ROI of $5500 in the last 30 days with the help of SMS Bump!! Definitely a new age marketing tool that every marketer should use, hands down!

my compression socks
Kanada
Doba používání aplikace: 6 dny
4. červen 2023

Quick, superb customer service! Mylene helped with setup efficiently. Appreciate your help, thanks again!

Eureka Bargains
Austrálie
Doba používání aplikace: 6 dny
8. říjen 2022

Quin was great. Enjoyed using this app. Comments really helped me and other merchants decide whether to use this app.

Rosas Quality Hair
Spojené státy
Doba používání aplikace: 5 měsíci