Yotpo Email Marketing & SMS

I recently integrated SMSBump into my Shopify store and I'm thoroughly impressed with both the app and the customer service, especially from Alex.

Ease of Use: The app was a breeze to set up. The user interface is intuitive and straightforward, making it easy for someone like me who isn't very tech-savvy.

Features: SMSBump offers a wealth of features that have significantly improved my marketing efforts. The ability to create personalized SMS campaigns has led to a noticeable increase in customer engagement and sales.

Customer Support: This is where SMSBump truly shines. Alex, in particular, was a standout. He was not only knowledgeable about the product but also incredibly patient and accommodating. He took the time to understand my specific needs and guided me through the best ways to utilize the app for maximum benefit.

Overall Experience: I'm extremely satisfied with SMSBump. It has enhanced my marketing strategy and customer communication. Thanks to Alex's exceptional support, I feel confident in navigating the app and utilizing its full potential.

I highly recommend SMSBump to any Shopify store owner looking to upgrade their SMS marketing strategy. And if you ever need assistance, ask for Alex - he's fantastic!

John D. Was big help, doing the process only took about 5 minutes to set up. He was super chill and I can't wait to boost my ROAS.

Thank you John D for helping me verify my account in minutes. Much appreciated!

App is amazing and also easy to use. Contact support is also great, I talked to Marnie and she gave me a step by step tutorial that was easy to follow trough

Excellent, consistent customer service. Every time I reach out, my issues are worked through in their entirety. The same day. It's clear that the customer support agents know what they are doing and have technical training. Great service by Keano and his colleagues. Night and day from many of the other digital platforms I've used.

Joann C. Was especially helpful, walking me through the process of verifying the company account step by step. She was patient, kind, and provided good customer service throughout the whole interaction.

Very good!

The Best App, you will really make money with it, in addition to recovering your abandoned customers

Really good marketing platform, does everything I need it to do!! The dashboard can be a little daunting when you first see it but don't let this put you off. Its a super powerful marketing platform and does everything you need... and more. Thanks to John d who had a lot of patience to help me through some issues I was having as a new member. I also had fantastic help from Reggie, so much thanks to both of you. I am not just saying this, the app is that good for me, it becomes almost addictive when using it and configuring your marketing strategies. Highly recommended and you won't need any other marketing platform than this one <3 <3

Reggie was great to me and helped me a lot. Also John D helped me too, both were great

Easy to use and if you get stuck support are there to help. I had a good experience with the support (Joann C) i spoke to personally