Recenze (3 089)
Zpřesnit
-
Podle hodnocení
Tried moving over from Klaviyo and had the worst experience and worst customer service I've ever dealt with (John D.). Would not recommend at all
We’re truly sorry to hear about your experience and understand your frustration. Our goal is always to provide the best possible support, and we regret that our support representative was not able to meet your expectations. We’ve reviewed the session, and while we believe there may have been some misunderstandings, we recognize that your frustration wasn’t addressed quickly enough. We’ve since reached out to offer further assistance, and we’d love to connect with you to resolve any issues. Your satisfaction is really important to us!
Great app, i have used this with many stores for years. Now im activating my for a new store. This app is a "Must" for abandonment charts. Grat support, in this case PL helped me to activate the account
Great app, works really well and is fairly user friendly. Customer service, particularly PL, was very easy to work with and resolved my technical issue extremely quickly. Also extremely friendly! Would recommend :)
I've only used this company for their reviews over the years.. I used the SMS marketing feature once & i liked how it worked.. however i recently tried to use this feature again & says i need to to validate my number.. ? Anyways, Quin was very attentive to my challenges & I am grateful for her help ! thank you !
Customer support provided by Joann was so useful to solve my doubts about my SMS campaigns.
The app have years in the market and are one of the best solution in Shopify to manage and automate the marketing with sms and email.
Melvin was great! Thanks for all of your help!
I had some problems changing my account. John D helped me very quickly.
Quin was very helpful in assisting my business with setting up our TFN for our SMS marketing. Thank you Quin!
Rock gave me such a smooth customer service he was so helpful with the verification of the toll free number great service !
I have going back-and-forth between a few other SMS + email apps. Since Yotpo has been so easy to set up and also focuses on the customer interactions and reviews, as a small business I believe this is the best solution. Quin has been helping me through the process to get verified for SMS and it was easy clear and fast.