Yotpo Email Marketing & SMS

Elijah helped me through the process of setting up my store. He was so reactive that I thought I was talking to a bot or an IA. Currently waiting for my store to be verified.

Fantastic, they have a great support team that makes it easy to install and validate. It was a blast.

Very quick and attentive customer support, Lord was very helpful in solving my queries. Highly recommend.

John D was helping in resolving my issue.

Very Helpful and prompt with their responses. Joanne C was very helpful and patient on our last chat. SMS Bump helps me make sales all the time

The SMSBump is a great app and works as expected and the customer service agents from this app is amazing.

I use this app as a team member of a large organization and have been SO impressed with their customer service. Chris and Mladen in chat have been exceptional. I highly recommend it.

UPDATE: Thousands of subscribers vanished overnight for no reason. Tried contacting support and haven't gotten back. We are now trying to recover our subscribers. DO NOT USE THIS APP.

We were overcharged $80 on our last billing cycle. When we brought up the fact all bills had been paid for for October (we sent the attachment from Shopify ) in which they claim the fees were for "usage fees" they ignored it. We also sent an attachment via email of a member of there team via chat acknowledging they made an error. We have not received a refund yet. We also attached our payments from October. We purchased a $200 credit in October on the 15th. The "4 Usage Fees" make no sense. We want a refund asap on this overcharge.

Marine, was very helpful in updating my SMS Compliance. Quick to respond and right on to my questions. Thank you.

great experience, awesome app, helps drive revenue to our store