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I have going back-and-forth between a few other SMS + email apps. Since Yotpo has been so easy to set up and also focuses on the customer interactions and reviews, as a small business I believe this is the best solution. Quin has been helping me through the process to get verified for SMS and it was easy clear and fast.
I encountered a problem with email list importing during use, and agent John D helped me solve it very promptly and quickly.
Although now I am just starting, but the customer service really impress me, Jay, one of their guy is really nice and patient, help me a lot with the setup problem. With the customer service, no doubt this app will be awesome.
Melvin helped me get verified and was a very friendly and helpful experience
john d was very helpful and made the process much easier
Yotpo is amazing to use. I am a complete newbie to this and got a lot of help from the customer support agents. Princess, Marnie, and Rock were patient and super helpful with my queries, and even will go to the back end to help fix some issues I had. For the people Yotpo gets 5 stars.
Rock was a lifesaver and really helped me navigate what to do to recieve my tfn . THANKS ROCK
Very reliable app. Customer service is good PL help me with my verfication process
Melvin F. was very helpful and efficient in resolving my issue.
Setup was easy and support was very helpful