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I've been using Yotpo for my email marketing for several months, it is very easy to use and the support, including today by John D has always been good!
I had them for the pass 2 Years and it was great when they set it up for me. But since we moved out store to another shopify account and asked for help transferring over our campaigns we had setup they we no help and never tried to help in fact closed my ticket. I now had to eliminate them from my new shopify account and us my credits I had remaining and sms/email blast everyone and updating ...
We truly appreciate the two years you’ve been with us and the trust you’ve placed in our services. We’re sorry to hear about the difficulties during your transition to the ...
I had an issue and john helped fix it. Thank you john I really appreciate it!
Still working on getting it setup, but I sincerely appreciate Melvin's help. He was quick to respond and eager to help. I am always a fan of excellent customer service. Thanks again, Melvin!
If you ever have an issue, but your rep is Jay ?? that wont be around for long once he's able to help call it done and resolved. Yotpo for the win
Marnie was extremely helpful with setting up my flows to ensure the customer was being directed how I wanted them to. Thank you!
Joann was GREAT! She answered all my questions and made sure I was taken care of before letting me go. I will definitely start using Yotpo for SMS and Email marketing. Thanks!!
I worked with Melvin to set up an sms campaign that required some trouble-shooting. I was able to get everything launched and Melvin provided excellent, helpful, and thorough customer service. Great work Melvin!
Joann was a big help getting my business setup. Was a breeze.
PL was so helpful and kind while walking me through the verification process. Knowledgable and kind! Thanks for the help! Love the app and how it helps with my business!