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Had some networking issues and received quick help from PL.
John D provided great help. Thanks
Setup was easy and support was very helpful
I needed help and used the chat function. PL was SUPER helpful, quick, and patient. GREAT service!
Have to say I'm very pleased with the assistance I received from Princess... thank you!!!
I just love everything about this app, the support is the best. Rock N fixed all my problems. I highly recommend it. the best out there.
I've not used this app long, because my shop is brand new. But everything has been really easy to setup so far. I was able to set up SMS, I'm just waiting for the TFN validation (toll free number), which is supposed to take about 7 days. That's the number that SMS messages are delivered by.
In the meantime I was able to import my email marketing list from MailChimp with ease, and have my first email scheduled. When I had a question about something that I couldn't find in documentation, live chat rep Quin was really helpful. It was really a live person on the other end, not AI or someone just using copy/paste replies. SO refreshing!
I was drawn to Yotpo because there's not a monthly service fee, I like that I can send 10k emails free every month, and after that I pay for only what services I use. I think this will be a great fit for my small business.
Customer service is perfect
John D was very helpful and answered my question! Super quick
Customer service agent "PL" was a huge help in getting Yotpo activated.