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Not able to send sms campaign to 128 customer. it has been an hour and 0 sms were sent.
I was running a midnight sale but it went to waste
We understand how important your midnight sale campaign was, Our team made several attempts to reach out and offer assistance, but we haven’t heard back from you yet. We're always happy to help and want to ensure everything runs smoothly for your campaigns. Please feel free to connect with us anytime, and we’ll do everything we can to resolve any issue.
The customer support was amazing and the app works very well.
Was met with a very swift and kind support team. Joann C, made the experience very welcoming, excited to work with the app!
Working on getting my account up and verified. Contacted SMS Bump support walked through the automated process and then had John D validate my account. So far so good.
John D was extremely quick and helpful. He provided a workaround solution and submitted a ticket for a long-term fix as well.
Princess, assistance PL, she was an amazing helper!! Thanks to her my problem was solved!!
Their support team is efficient and super helpful. Spoke to Mr Melvin F, was extremely quick with response time and easy to communicate with today.
The App is great , the customer service staff is exceptional , and Quin helped us out a lot . Great service , great App!
Great customer support from Princess S. 10 stars!!!
PL was very helpful made sure my website was perfect and up to date