Değerlendirmeler (8.180)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %93 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 1 yıldıza sahip
8 Mayıs 2022

I see how much this app would help to grow my new business to evolve towards something fast enough to use, but I was so lost! Their help is on time and efficient. Thanks!

Harzle
Birleşik Krallık
Uygulamayı kullanma süresi:3 gün
1 Aralık 2018 tarihinde düzenlendi

10/10 app. one of the best apps I have used in awhile. Texts are 100x better than emails and this is amazing.

SHOPFUZZI
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
18 Mayıs 2021

just installed the app, for now the setup is ok, and complete. One step needs customer service (the rgdp compliance) because not so simple. Good point is that the customer service is very reactive and explain step by step all the thing to do to get the app work. Now we will see the efficience of the app or not.

Boutique-Saitama
Fransa
Uygulamayı kullanma süresi:3 gün
2 Ağustos 2023

I like SMSBump for its very user friendly experience, efficiency when messaging customers and gaining new customers, and the customer service (shoutout to Elijah!). Overall the app is one of my favorite Shopify apps. Highly recommend!

MERSINARY
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
4 Mart 2024

got verified in just a few minutes was very nice and easy to talk to customer service

Explain Studio
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 21 saat
19 Mayıs 2023

I wanted to validate my account today and PL quickly responded with the next steps. My concern was resolved in just a few minutes. Amazing! Thank you!

A Janitor's Story
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
1 Aralık 2023

Great customer support from @AJT and also Elijah. Top Peeps!! ⭐️

Just Like a Spa
Birleşik Krallık
Uygulamayı kullanma süresi:2 gün
8 Ekim 2023

Marnie was very helpful and fast with working with me. I appreciate the help Marnie!

Radigal Habits
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
15 Haziran 2021 tarihinde düzenlendi

THEY WILL ROB YOU W/O YOUR PERMISSION. First, let me just say my site has not launched and I was getting all my ducks in a row for launch date; including sms marketing. I'm currently building a list. I signed up for a FREE SERVICE (READ THAT AGAIN). Later I needed help to set up one keyword. PLEASE NOTE: YOU ARE GIVEN A $6 CREDIT UPON SIGNUP
Customer service was GREAT- HELPED AND DID NOT INFORM IT WAS A CHARGE ($15). OK cool, so that would leave a balance of $21 (minus .04 for a test text sent). But then I wake up the next day and receive an email stating I was billed $30 ADDITIONAL. Please Note- I DO NOT HAVE AUTO RELOAD ACTIVATED. Spoke to Rosen D (csr) and he stated I could request for a refund by submitting the ticket. I WAS CLEAR THAT I WANT A REFUND BECAUSE I WAS ROBBED AND HUSTLED! I submit the ticket and NOW THEY ARE TRYING TO REFUSE THE REFUND FOR AN APP I DELETED AND WILL NOT AND CANNOT USE DUE TO NO TRUST. SINCE THEY ARE REFUSING AND I DID NOT AUTHORIZE THEM TO MAKE ANY DEBITS- I WILL GO TO MY BANK AND DISPUTE IT! I HAVE PROOF OF THE CONVO, PLUS THEIR ENTIRE SETUP IS MISLEADING. YOU WILL BE CHARGED AS A FREE USER AND NOT EVEN KNOW!

The Kawaii-Collection
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
27 Şubat 2024

Outstanding customer service thanks to Joann C.

Uniyond
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 gün