Değerlendirmeler (8.260)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %93 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 1 yıldıza sahip
14 Ekim 2022

Fhoel is great! helped very fast and with super nice service
Great app I really recommend to use it for every one who has Shopify and using SMS marketing

Petslify
İsrail
Uygulamayı kullanma süresi:3 gün
7 Ağustos 2023

The customer support service in this program is one of the best. I definitely recommend it to everyone who uses SHOPIFY

Solution4you-store
Polonya
Uygulamayı kullanma süresi:3 gün
6 Nisan 2018

Very easy functions and best features. Highly recommeded

Artisticamotion In
Hindistan
Uygulamayı kullanma süresi:3 ay
31 Temmuz 2023

Don B saved & changed my life. He and the team at SMS really know how to help and get you started. The service was excellent and swift what more can you ask for!?

sombrattire
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
6 Ocak 2023

Joann C was very helpful and patient while I added the necessary things to my terms on Spotify. Very helpful and patient

Lumenflashlight
Avustralya
Uygulamayı kullanma süresi:3 gün
Yotpo - Email & SMS yanıt 20 Ocak 2023

We appreciate your feedback, thank you!

24 Mayıs 2020 tarihinde düzenlendi

I used this app to send text marketing to my customers. This app is absolutely inefficient. I paid for texts to be sent to my customers and the texts never went through. I contact the support team and they told me they were having technical issues but could not provide an alternative solution. It takes tech support at least 20 mins to respond to your LIVE CHAT messages even after you can see they have read the chat. Very slow and INEFFICIENT. Don't waste your time on this app...very frustrating experience. I also used this app to send abandoned cart text messages and for the first time ever, my abandoned cart recoveries hit a low of 5%. My recovery was always at 7% or higher. SMSBump is the worst!!!

The Waist Experts
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
Yotpo - Email & SMS yanıt 26 Mayıs 2020

Hello and thank you for your feedback.

We took care of the refund for you.

Just to throw a bit more light on the case, there was a hiccup and a support member who was working on your case was investigating the issue you were describing hence the 20 mins to respond to your message. Definitely something that could have been communicated better.

As far as the attribution goes we've recovered 78 orders while you were using our software. The % of recovery is in thousands and definitely much higher than disclosed here.

15 Mart 2023 tarihinde düzenlendi

Great service backed by even greater support. Mylene was very supportive in getting my account launched. Def 10 out of 10, thank you and your team for everything you folks do! Recommending SMSBump to everyone I know!

Crazy Donkey Glass
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
20 Ocak 2019 tarihinde düzenlendi

Acabo de instalar la aplicación. No es muy difícil la configuración. Espero que funcione bien. Ya comentaré más adelante cuando la vea funcionar. De momento parece que puede ser una buena app

Lauda Shopping
İspanya
Uygulamayı kullanma süresi:3 gün
23 Mayıs 2023

Chat rep Keano was very quick, straight to the point and helpful. I must commend their chat team. I recently installed and have been trying it out and so far so good!

luridfashion
Jamaika
Uygulamayı kullanma süresi:3 gün
6 Haziran 2023

PL was extremely nice and helpful! Highly recommend. Timely in response and very knowledgable! She was great!

Beloved.
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün