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Marnie provided great customer service. All my questioned were answered and everything was resolved in a quick manner.
Marnie was so helpful to guide me set up the SMS marketing in the shop.
Experience has been good - and the support team, particularly - Don- has been very helpful and provided step by step instructions to help me through my questions regarding set up.
Muy buena comunicación y servicio al cliente la recomiendo al 100%
SMSBump is one of the best SMS solutions, very good support I was talking to Iven he is very friendly and gives perfect support, I really appreciate Iven's support.
Marnie Helped me setup my account easily. Extremely satisfied so far can not wait to see the results!
I've seen more bugs and lags in this app than in any other. Nothing works as intended. The support is useless, with their first response to a question about why SMS aren't being sent usually being that the customer probably didn't leave their phone number. I never got a response to any of the tickets I created. All SMS templates are written to be as long as possible, so we have to pay for two SMS instead of one. I would never recommend this to anyone.
Thank you for taking the time to leave a review, we sincerely apologize for the inconvenience. Our team has been in contact with you, and we're actively investigating the issue.
Incredible customer service! Super fast and friendly! Especially the staff called Ronnel ! Thank you again!
amazing support they really deserve the best and i wonder why noone is talking about this app in any social media or youtube
(Gen) is amazing! fast and efficient. was able to get everything done very easily and quickly! Highly recommend using the support team!