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Amazing Customer Service. The agent was so helpful and provided great information. This has been such a great experience.
A very good support who knew how to help me very quickly and was able to guide me to the end, thanks !
Good service. PL helped me with all my doubts. I'm waiting to send the first messages to my custommers.
Unless app for anyone not based in US, the rates they charge for sending text messages to other countries is ludicrous and not stated anywhere prior to them selling you on a marketing plan, that once purchased and you realize the rip off pricing that was never disclosed prior... Wont be refunded as its a "credit" against your payment.
We apologize for any confusion there may have been around pricing. We're continuously working to ensure that our pricing is as clear and transparent as possible so that there are no surprises on the merchant side. After looking into your account, we see that our team was able to rectify the issue. If there's anything else that we can help with, please reach out for assistance.
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We're sorry to learn that you're experiencing issues logging into the Yotpo platform. Our team has reached out offering assistance so that we can better understand the issue.
Elijah was very helpful! He answered my questions in a timely manner and was very patient. I will recommend SMS Bump to family and friends.
Marnie was awesome help! She quickly validated our account via chat + got everything situated for our account.
Djan was very helpful with setting up SMSBump. I had many questions and got all answered! Even he did a test through my checkout to see if sms bump is working.
Très bonne application, bon service client qui aide à paramétrer et à répondre a toutes vos questions, au top !
Some teething problems with setup, but assisted by Joann C from support - prompt and friendly support.
Thanks for your feedback, we really appreciate it.