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I signed up for the service today and had some questions. When I reached out via chat, Customer Service was great! Joanne C answered all my questions quickly and to the point.
Easy to use and very comprehensive app. Great and prompt chat support from Marnie.
PL was very informative and made the verification process smooth.
I'm new to using this app so this was quite helpful.
Djan was amazing every-way in helping me with my concerns. Also, this app is life changing!!!
Great App, I've been using it for a couple of years. 20% of my income comes from sms abandoned cart flows.
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We just installed this app and the onboarding was great. However, once the onboarding was done, the interface is a bit overwhelming at first. After a few minutes of frustration, I jumped on the chat and was almost instantly helped by Josephine S who then connected me with Joann C who was an SMS support specialist. Within less than 5 minutes my queries were resolved.
This is truly a promising app. I docked a star just because of the interface lol (yes, I used the search box before I jumped on chat).
Joann C very nice worker worked well
PL was great!!! she was so quick with responding and fixing my issue! she deserves a raise!
Easy-to-setup tool for SMS and email marketing automation. Quick and helpful customer support. Got all our questions answered.
I highly recommend SMSBump, it was quick and easy to setup. I experienced great customer service, Marnie was not only knowledgeable and efficient but has a great online personality too!