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Customer service is amazing, hit up live chat for some help and got an answer immediately! Joann really helped and was very patient. Awesome!
Customer Service was fast and friendly. Princess S helped me validate my account so I can send SMS review requests for my Shopify store at https://hughesexchange.com . The App has a lot of campaign and flow options to choose from. Good usability, integration, and marketing resources. Thank you!
PL was really fast and helpful and immediately got me setup! It was great to receive the exact expectations from you guys as far as privacy and settings goes too!
I signed up for the service today and had some questions. When I reached out via chat, Customer Service was great! Joanne C answered all my questions quickly and to the point.
Great App, I've been using it for a couple of years. 20% of my income comes from sms abandoned cart flows.
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We just installed this app and the onboarding was great. However, once the onboarding was done, the interface is a bit overwhelming at first. After a few minutes of frustration, I jumped on the chat and was almost instantly helped by Josephine S who then connected me with Joann C who was an SMS support specialist. Within less than 5 minutes my queries were resolved.
This is truly a promising app. I docked a star just because of the interface lol (yes, I used the search box before I jumped on chat).
Easy-to-setup tool for SMS and email marketing automation. Quick and helpful customer support. Got all our questions answered.
Necesitaba una App para mejorar la performance en relación al Checkout. De momento no tengo resultados, pero el equipo ha sido atento y rápido para responder las dudas.
This app is very useful for capturing customer's SMS! All of the features are a little bit overwhelming at first but when you take the time to go through everything, it actually becomes quite simple. The customer support staff is super friendly and helpful!!
Quick and easy support. Love it! Set up this app in few steps. Pretty exited to use this in future. Thank you!