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Support super , APP méga génial, je suis convaincu que sans cette application je n'aurais aucun résulta sur ma boutique.
Very powerful app and the return on investment is incredible.
Thanks to Lord from support in helping us customize and configure our SMS automation.
Super application c'est génial pour relancer les panier outre le mailing ;)
je recommande vivement d'utiliser le SMS
Great app great results. Looking forward to use it and Match up the game plan.Many people i know in ecommerce business recommended this app to me.Looks like its worth it. :)
I needed help setting up sms messaging and thanks to Fhoel, it was a smooth sail! She helped me so much and answered all of my questions! 10/10 recommend.
Im using this app for sms marketing and the set up was straight forward and customer service was great!
This app is just perfect :), really easy to use, the conversion rate with sms bump is really high so 10/10
Great app with a lot of features. We mostly use for SMS and couldn't be happier with it. Not problems so far.
customer support during setup was very friendly and helpful. Only after setup i found out that i was paying 0.32usd per sms instead of 0.16usd. (country outside of US. )
Turns out a text message is just 160 Characters and this includes links and unsubscribe info. So basically you always pay for more then 1 text message.
All in all its been a waste of time to set this up, with these costs we would pay thousands of dollars every month to use this service.
For US companies the costs will be much much lower, but keep in mind that the costs will not be the same as advertised on their pricing page, quite dishonnest marketing.
Thank you for your feedback — we're sorry to learn that you're experiencing issues with Yotpo SMS. Our team has tried contacting you, but we have not heard back. We encourage you to reach out to our team as soon as possible so that we can help.
We just installed this app and the onboarding was great. However, once the onboarding was done, the interface is a bit overwhelming at first. After a few minutes of frustration, I jumped on the chat and was almost instantly helped by Josephine S who then connected me with Joann C who was an SMS support specialist. Within less than 5 minutes my queries were resolved.
This is truly a promising app. I docked a star just because of the interface lol (yes, I used the search box before I jumped on chat).