Yotpo Email Marketing & SMS

I've been using SMSBump for a while now for several stores and it's been a goood experience. I find the app is user-friendly and has significantly contributed to the success of my marketing campaigns. Thank you the team for their dedication and excellent service. Recently, I had a minor issue I reached out to their support team and was impressed by the swift assistance I received, particularly from John D.

Had an issue and John D did an amazing job of helping me solve my problem!!! Thank you so much for your amazing help. He even stayed on the chat with me while I corrected the issue!

This review is specifically based on the app's support. I had a few questions about validation due to an SMS issue and reached out to the online support. I was connected to Regie. Regie is fast, friendly, and extremely helpful. I appreciate the help with my issue.

Support is more than helpful. Bless you Regie + Melvin

Melvin was fast and help with with my problem.

This would be the second time I had to reach out to customer service, and on both occasions, I worked with friendly, professional, personnel. I worked with PL today and she was very helpful and professional. My account was activated and, on my way, to creating exciting campaigns. Thank you for your service, PL, and staff.

I always receive amazing help via chat. Melvin was amazing today!!

Princess has amazing customer service, she was patient and kind through the entire process! You guys have the best on your team

Great app with even better customer service. I needed my account activated and Joann C. got me all ready to go within minutes!

I had issues with sending out my campaigns and Quinn was very helpful. All in all the app is super easy to use.